Panalpina Taps ClearMetal Artificial Intelligence to Offer Differentiated Customer Service

Predictive logistics and machine learning technology will enable freight forwarder to better serve shippers, efficiently manage allocations and optimize profits

SAN FRANCISCO, CA--(Marketwired - May 04, 2017) - ClearMetal, the predictive logistics company, announced today that leading freight forwarder Panalpina is engaging with its machine learning and artificial intelligence technology to unlock new efficiencies for global trade.

The Panalpina Group is one of the world's leading providers of supply chain solutions. It operates a global network with 500 offices in 70 countries, working with partner companies in 90 countries.

Panalpina will leverage ClearMetal's Data Intelligence Platform to make use of its own data and cultivate insights from across its supply network to optimize booking allocations and accurately predict customer behavior and carrier service quality. Automated machine learning analysis of customer behavior will allow Panalpina to predict booking behavior including yet-to-be-booked shipments, customer cancellations, modifications and fall-down, all with extreme accuracy.

"Technology and relentless innovation are keys to successfully delivering new value to customers," said Jörg Twachtmann, Head of Global Ocean Freight at Panalpina. "ClearMetal places the power of artificial intelligence and machine learning into our hands, providing unprecedented visibility and predictive intelligence. Actionable data insights are an opportunity to offer truly differentiated services to shipper and carrier partners."

Businesses that plug into ClearMetal's Data Intelligence Platform have seen over 90% accuracy in predicting customer cancellations.

"With greater commercial insights, innovative forwarders like Panalpina are able to provide differentiated services to shippers," said Adam Compain, CEO of ClearMetal. "They can deliver consistent, high-volume to carrier partners and better adhere to minimum quantity commitments. The future of supply chain strategy will be founded in data intelligence and adoption of machine learning technology to better serve the shipping community through predictive logistics."

About Panalpina
The Panalpina Group is one of the world's leading providers of supply chain solutions. The company combines its core products of Air Freight, Ocean Freight, as well as Logistics and Manufacturing to deliver globally integrated, tailor-made end-to-end solutions for eleven core industries. Drawing on in-depth industry know-how and customized IT systems, Panalpina manages the needs of its customers' supply chains, no matter how demanding they might be. Energy and Project Solutions is a specialized service for the energy and capital projects sector. The Panalpina Group operates a global network with some 500 offices in more than 70 countries, and it works with partner companies in another 100 countries. Panalpina employs approximately 14,500 people worldwide who deliver a comprehensive service to the highest quality standards -- wherever and whenever.

About ClearMetal
ClearMetal is a predictive logistics company that uses AI and machine learning to unlock new efficiencies for global trade. ClearMetal uses its Data Intelligence platform to organize logistics data, making it accessible via APIs and machine-intelligence ready, while industry-tailored machine learning and AI is layered on via various applications to deliver unprecedented predictive accuracy and profitability gains. Developed by top software engineers from Stanford University and Silicon Valley, ClearMetal's technology predicts nearly all events in the shipment cycle -- enabling asset allocation and trade management decisions that deliver tremendous value for carriers, forwarders, terminals, and shippers. Based in San Francisco, ClearMetal is advised by Ron Widdows and funded by the founders of Navis and GT Nexus, NEA, and the chairman of Google Eric Schmidt's venture firm. To learn more, visit

Contact Information:

Bryan Nella
646 919 7523

Cailin Crowe
Finn Partners for ClearMetal