PORT ST. LUCIE, July 25, 2018 (GLOBE NEWSWIRE) -- Teleperformance, the global leader in outsourced omnichannel customer experience management, welcomed Florida Department of Economic Opportunity Director Cissy Proctor and her team to Teleperformance’s Port St. Lucie contact center on Thursday, July 12th.

With headquarters in Miami, Teleperformance currently employs over 5,000 people in Florida across sites in Port St. Lucie, Panama City, North Lauderdale and Boca Raton. Over the last decade, Teleperformance has more than doubled the production space within its Florida sites from 140,000 to 375,000 square feet. The company recently modernized and expanded its Port St. Lucie site to a 123,000-square-foot state-of-the-art facility. Opening in 1997, the company has grown its Port St. Lucie presence to more than 660 employees serving clients in multiple industries in both English and Spanish, with plans to grow to approximately 1,300 employees by the end of the year to support healthcare clients during the annual enrollment period and a new program for a travel industry client.

“We were pleased to welcome Cissy Proctor and her team to our Port St. Lucie site,” said Jacqueline Buschur, Executive Vice President of Operations, Teleperformance. “We have enjoyed great success in Florida. It has been a terrific home to Teleperformance and we plan to be here for years to come. We are proud of the hard working, dedicated individuals we currently employ at our Florida sites, and we look forward to welcoming all of the new faces who will join our Teleperformance family in the coming months.” 

Cissy Proctor, Executive Director of the Florida Department of Economic Opportunity, said, “Teleperformance’s growth in South Florida is a positive sign of our strong economy and their commitment to communities in the area. I was pleased to visit and tour their facility and impressed with their team and pledge to hire veterans in our state.”

Going forward, Teleperformance plans to continue to partner with veterans, military spouses and local communities across Florida to build careers in customer service. The company has an active presence in its communities, hosting food drives, holiday events and providing disaster relief to its neighbors in need. Teleperformance is always seeking talented individuals with strong customer service and problem-solving skills focused on providing a great service experience in positions as Customer Service Representatives, Trainers, Quality Assurance personnel, and various leadership and client management positions. Employees will provide high-level customer care for companies, both for Teleperformance’s sites and flexible work-at-home program.

Teleperformance the worldwide leader in outsourced omnichannel customer experience management, serves companies and administrations around the world, with customer care, technical support, customer acquisition (Core Services), as well as with online interpreting solutions, visa application management services, data analysis and debt collection programs (Specialized Services). In 2017, Teleperformance reported consolidated revenue of €4,180 million (US$4,720 million, based on €1 = $1.13).

The Group operates 171,000 computerized workstations, with 223,000 employees across 350 contact centers in 76 countries and serving 160 markets. It manages programs in 265 languages and dialects on behalf of major international companies operating in a wide variety of industries.

Teleperformance shares are traded on the Euronext Paris market, Compartment A.  Symbol: RCF - ISIN: FR0000051807 - Reuters: ROCH.PA - Bloomberg: RCF FPFor more information: www.teleperformance.com


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