Jewett Orthopaedic Clinic to Present on RCM and Patient Experience at HIMSS Conference in Orlando Feb 11th, 2019

Simultaneously Improve RCM and Patient Experience

ORLANDO, FL, Jan. 22, 2019 (GLOBE NEWSWIRE) -- Jewett Orthopaedic Clinic announces that Jon Albert, Interim CEO, and Dr. Adam Fenichel, Orthopaedic Surgeon, will be jointly presenting at the HIMSS Revenue Cycle Solutions Summit in Orlando. Their presentation will showcase how Jewett Orthopaedic has managed to simultaneously improve both their RCM and their patient experience with Clearwave.  In June of 2018, Jewett Orthopaedic implemented Clearwave Corporation’s patient access solutions which include self-service registration and eligibility verification via kiosk, desktop and mobile. The enhanced patient check-in process has improved the patient experience, reduced patient wait times and produced a more efficient insurance verification and eligibility process. In programming the day-long Revenue Cycle Solutions Summit, HIMSS Media, a division of HIMSS, researches dozens of healthcare organizations from around the United States, and recruits speakers from those demonstrating verifiable success in developing a patient-centered revenue cycle – and who can share their best practices and lessons learned with attendees.

Jon Albert, Interim CEO, Jewett Orthopaedic said, “In Jewett’s 83-year history, the practice has been committed to providing patients with easy access and the very best service possible. We had four specific requirements we were looking for when we conducted our research before selecting Clearwave.  First, we needed a system that would integrate into our EHR platform. Second, we wanted automated eligibility verification. Third, the system had to be a patient friendly experience and lastly the program had to be equally user friendly for our staff. Now that we have implemented Clearwave we have a 92% kiosk utilization rate. Patient check-in is taking approximately three minutes at the kiosk and approximately 90 seconds with Mobile Pre-Check™. Additionally, 46% of patient visits are confirmed with Mobile Pre-Check™. We are looking forward to connecting with other Healthcare administrators and sharing our Clearwave success story.”

Mr. Albert and Dr. Fenichel join an impressive roster of speakers including key note presenter Karl West, assistant vice president and chief information security officer at Intermountain Healthcare, among many other session presenters. About 150 healthcare revenue cycle leaders will attend the Feb. 11 preconference event at HIMSS19, the largest healthcare IT event in the world, which attracts 45,000 attendees.

“We have learned that improving revenue cycle management and improving patient access are natural by-products of self-service patient registration and automated insurance eligibility verification. We are honored that Jewett Orthopaedic Clinic is willing to share their experiences with other healthcare providers at the HIMSS Revenue Cycle Solutions Summit in Orlando.” said, Eric Anderson COO for Clearwave Corporation

About Clearwave

Clearwave is headquartered in Atlanta, Georgia. The company is the leading provider of Patient Information Exchange software, kiosk, mobile, and desktop self-service solutions. Clearwave’s Patient Information Exchange software integrates with healthcare provider existing systems and processes to verify patient demographics, insurance and payment information resulting in improved cash flow and administrative processes while enhancing patient experiences. Please visit for more information.

About Jewett Orthopaedic Center

Jewett Orthopaedic Clinic is recognized worldwide as a leader and pioneer in high quality personalized orthopaedic care -- a true destination medical practice, treating more than 250,000 patients every year. Jewett Orthopaedic Clinic currently serves as team physicians for the NBA’s Orlando Magic, Orlando Solar Bears, University of Central Florida, Rollins College, and the Orlando Ballet. To learn more about Jewett Orthopedic Clinic or to schedule an appointment, 24/7 Appointment Line (407) 629-2444 or visit


Jon Albert, Jewett Orthopaedic Clinic's Interim CEO Jewett Orthopaedic Clinic's kiosk check-in at their Winter Park, Florida location.

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