Alphaserve Technologies Introduces Process Discovery as a Service

Complimentary trial allows law firms to explore opportunities for robotic process automation

NEW YORK, April 18, 2019 (GLOBE NEWSWIRE) -- Alphaserve Technologies, a global leader of digital and infrastructure IT managed services, announces the introduction of its newest offering for the legal market: process discovery as a service (P-DaaS). The company’s latest addition to its suite of emerging digital technologies aims to help clients explore the possibilities for automation in their firms that will yield improved efficiency and greater profitability.

Alphaserve launched its automation as a service in 2018 to aid with robotic process implementation and automation maintenance. As part of its newest offering of P-DaaS, Alphaserve is providing, at no cost, a limited engagement for clients to identify one process for up to five users that may be an automation candidate. Patented technology that runs in the background on user endpoints collects data that provides insight into how business applications are used throughout the firm to perform daily tasks. Intelligent analytics then evaluate that data to identify candidates for process automation and calculate the time and money that could be saved by automating those functions. Should the firm wish to proceed, Alphaserve helps them to implement RPA for those processes that will yield the most meaningful ROI.

“Like other emerging technologies, robotic process automation can be difficult to understand until it’s seen firsthand and people are able to envision how it can work in their environment. With this new offering, we are allowing clients to use our process discovery service free of charge for a limited time, to identify specific areas where automation could improve their operations,” says Arup Das, Alphaserve CEO. “For firms already using RPA in some capacity, our process discovery as a service will identify additional areas for improvement.”

Alphaserve is committed to helping the legal industry advance its use of digital technology solutions. In addition to the AI boot camps the company regularly delivers, ILTA 2018 Thought Leader of the Year award recipient Das has been invited to speak on the topics of innovation, AI and RPA at several events this month including Lexpo, the ALA annual conference and an ARK Group event on business intelligence and analytics. He also recently delivered an educational webinar to ABA members during which he shared some of the latest advancements in RPA that are helping lawyers do more billable work without hiring additional people.

About Alphaserve Technologies
Alphaserve Technologies® is a global leader of digital and infrastructure IT services to law firms, financial firms and other markets including media, government and health care. A privately held firm of technology and business professionals serving clients in 300 cities and 38 countries, Alphaserve offers services focused on emerging digital technologies (AI, machine learning, automation, application development and security) as well as infrastructure technologies (cloud and managed services). To learn more, visit

Media Contact:
Vicki LaBrosse
Edge Legal Marketing for Alphaserve Technologies