Capital Market Laboratories (CMLviz) Interviews PagerDuty CFO – The freemium model is proving itself

LOS ANGELES, June 22, 2021 (GLOBE NEWSWIRE) -- In a conversation with Capital Market Laboratories (CMLviz), Chief Financial Officer of PagerDuty Howard Wilson had clear messages:

  1. The tailwinds that drive the business “are as strong as ever.”

  2. Customer accounts over $1 million in value grew 55% year-over-year in fiscal Q1 2022.

  3. PagerDuty’s strategic move in the September 2020 quarter to offer a free tier as a fully functioning platform in response to COVID has helped “enterprise and mid-market accounts … increase.” Further, the conversion rates from free to paying “has been better than [the company] expected.”

  4. PagerDuty’s international revenue grew thirty-eight per cent in Q1 and now represents 25% of total revenue.

  5. PagerDuty’s integrations with Zendesk and with Salesforce gives the company “access to a large population of potential users over time.”

In a conversation with the CFO, we discussed the quarterly results and growth potential moving forward.

Read: PagerDuty (PD): The freemium model is proving itself, says CFO

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Alicia Newman, Managing Director

Capital Market Laboratories