Clinical Trial Management Systems Market Outlook: eClinical Industry Set to Continue Growth by 13% in Next 5-7 Years

Dublin, Jan. 24, 2022 (GLOBE NEWSWIRE) -- The "CTMS Benchmarking & Market Dynamics (3rd Ed.)" report has been added to's offering.

Since 2014, the size of the eClinical market has grown significantly. Sources project that the eClinical industry will continue to grow by another ~13% in the next 5 to 7 years. In that time, the eClinical industry has evolved away from individual technologies and toward integrated Clinical Trial Management Systems (CTMS) that provide clinical trial managers at sponsor organizations, CROs, and sites access to a centralized reporting system.

These solutions support patient recruitment and enrollment, site identification and monitoring, budgeting and financial planning, compliance with government regulations, project management and reporting, compatibility with other systems such as EDC, eTMF, ePRO, and IRT, and more.

As the push for further technological integration and innovation continues, the publisher aims to stay abreast of the market dynamics and to benchmark service provider performance against the needs of CTMS customers. The publisher surveyed 121 qualified CTMS decision-makers to gather their insights on the importance of various attributes in selecting a CTMS provider as well as their satisfaction with the performance of various CTMS providers against those same attributes. Survey respondents identified "must-have" technical capabilities for CTMS solutions, described current trends in outsourcing, and provided an outlook on the provisioning models they expect to see over the next two years.

The publisher also asked respondents to provide direct feedback on what their preferred providers do well and what they can improve upon, as well as suggestions for how the next generation of CTMS can grow and support hybrid/decentralized trials.

What You Will Learn:

Pharmaceutical, biopharma, or biotech sponsor organizations and CROs:

  • Learn which CTMS providers are being most utilized by your peers
  • Forecast what to expect in terms of outsourcing CTMS services, the use of preferred providers, and future provisioning models
  • Benchmark CTMS vendor performance based on data from current and recent users

Vendors that offer other eclinical technologies:

  • Understand which solutions respondents would prefer to purchase from the same vendor as their CTMS provider

CTMS service providers:

  • Understand the importance sponsors place on various service attributes and technical capabilities when selecting a CTMS product
  • Benchmark 20 different CTMS service providers across 16 attributes based on user experience, which allows providers to gauge their own performance against users' expectations as well as that of other providers
  • Read verbatim responses to understand why respondents prefer specific solutions, what improvements they would like to see in future versions of CTMS, and what suggestions they have for supporting hybrid/decentralized trials

Major Topics:

  • CTMS Selection Process
  • Outsourcing Trends
  • CTMS Provider Perceptions
  • CTMS Provider Performance
  • Study Data
  • Demographics

Key Topics Covered:

Respondent Demographics and Qualifications

Number of Ratings per Company

Major Sections

CTMS Selection Process

  • Primary Section Takeaways
  • Most Important Selection Criteria
  • Selection Criteria Increasing in Importance
  • CTMS Provider Capabilities

Outsourcing Trends

  • Primary Section Takeaways
  • CTMS Usage
  • Frequency of Use of CTMS Capabilities
  • Preferred Provider Agreements
  • CTMS Provisioning Model
  • Bundling CTMS with other Clinical Technologies
  • Desired CTMS Improvements
  • Desired CTMS Improvements - Selected Suggestions
  • Hybrid Trials
  • Unmet CTMS Needs in Hybrid Trials - Selected Statements

CTMS Provider Perceptions

  • Primary Section Takeaways
  • Provider Familiarity and Reported Usage
  • Industry Leadership
  • Provider Preference
  • Reasons for CTMS Provider Preference
  • Selected Reasons for CTMS Provider Preference - Top 7 Providers
  • Improvement Suggestions for Preferred Provider
  • Selected Improvement Suggestions for Preferred Provider - Top 7 Providers

CTMS Provider Performance

  • Primary Section Takeaways
  • A Note on Harvey Ball Calculations
  • Performance Across CTMS Providers

Study Data

  • CTMS Leaders, Prompted
  • CTMS Provider Familiarity and Reported Usage
  • CTMS Provider Preference
  • Reasons for CTMS Provider Preference
  • Reasons for CTMS Provider Preference - by Provider
  • A CTMS system developed in-house
  • Improvement Suggestions for Preferred Provider
  • Improvement Suggestions for Preferred Provider - by Provider
  • A CTMS system developed in-house
  • Selection Drivers
  • Future Selection Drivers
  • Importance of Capabilities
  • Most Important Capability
  • Frequency of Use of CTMS Capabilities
  • In-house vs. Outsourced CTMS Use
  • Use of Preferred Providers
  • Number of Preferred Providers
  • Percent of CTMS Work Awarded to Preferred Providers
  • Desired CTMS Improvements
  • Verbatim Responses
  • Importance of Technology vs. Professional Implementation/ Customization
  • Value of Supplemental/ Consultative Services
  • Future CTMS Model: Full-service vs. Software provider only
  • Clinical Technology Bundling with Same CTMS Provider
  • CTMS Performance in Hybrid Trials
  • Service Provider Drill-downs


  • Company Type
  • Company Size
  • Office Location
  • Job Level
  • Decision-making Responsibility
  • Clinical Technology Familiarity
  • Number of Current Clinical Trials
  • Therapeutic Areas of Responsibility
  • Number of People at Company Using CTMS

Companies Mentioned

  • Anju Software
  • ArisGlobal
  • Axiom Real-Time Metrics
  • Bio-Optronics (An Advarra Company)
  • Bioclinica (An ERT Company)
  • BSI Life Sciences
  • Calyx (Formerly Parexel Informatics/IMPACT)
  • Covance Xcellerate (A Labcorp Company)
  • DataTrak
  • DSG
  • eClinical Solutions
  • Ennov
  • Medidata Rave
  • Oracle Siebel
  • PPD Preclarus
  • SimpleTrials
  • Veeva Vault
  • Velos eResearch

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