Non-Emergency Medical Transportation Market Size Worth $15.57Bn, Globally, by 2028 to Growing at 9.0% CAGR | Exclusive Report by The Insight Partners

Non-emergency medical transportation market is projected to reach US$ 15.57998 billion by 2028 from US$ 8.65887 billion in 2021; it is estimated to grow at a CAGR of 9.0% from 2022 to 2028.


New York, Aug. 24, 2022 (GLOBE NEWSWIRE) -- The Insight Partners published latest research study on "Non-Emergency Medical Transportation Market Forecast to 2028 – COVID-19 Impact and Global Analysis – by Service Type, Application, and Geography," the market growth is attributed to the growing need for non-emergency medical transportation, the rising incidence of chronic conditions, and increasing older population. However, the lack of efficient oversight systems and rise in frauds by NEMT companies hamper the market growth.

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Non-Emergency Medical Transportation Market Report Scope & Strategic Insights:

Report CoverageDetails
Market Size Value inUS$ 8.65887 Billion in 2021
Market Size Value byUS$ 15.57998 Billion by 2028
Growth rateCAGR of 9.0% from 2022 to 2028
Forecast Period2022-2028
Base Year2021
No. of Pages345
No. Tables58
No. of Charts & Figures74
Historical data availableYes
Segments coveredService Type, and Application
Regional scopeNorth America; Europe; Asia Pacific; Latin America; MEA
Country scopeUS, UK, Canada, Germany, France, Italy, Australia, Russia, China, Japan, South Korea, Saudi Arabia, Brazil, Argentina
Report coverageRevenue forecast, company ranking, competitive landscape, growth factors, and trends


Non-Emergency Medical Transportation Market: Competitive Landscape and Key Developments

ABC Non-Emergency Medical Transportation, LLC; MTM, Inc.; AMR; Xpress Transportation; CJ Medical Transportation; Southeastrans; ModivCare; Crothall Healthcare; Elite Medical Transport; Acadian Ambulance Service; ERS Transition Ltd.; Global Rescue Ltd; London Medical Transportation System; and FirstGroup, plc. are among the leading companies operating in the non-emergency medical transportation market.

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Companies operating in the non-emergency medical transportation market implement various organic developments that lead to dynamic improvements in the market. Various organic growth strategies, such as product launch and product development, propel the market growth. Several companies are implementing numerous inorganic strategies, such as partnerships, and mergers and acquisitions.

In June 2022, MTM, Inc. launched its Elevate program to resolve any potential escalated issues related to the trip. MTM deploys a proactive approach to trips for members of its Elevate Program for offering concierge-level service for complicated trips and members having unique transportation needs.

In January 2019, MTM, Inc. expanded its Minnesota operations to include four counties in the northern region of the state—St. Louis, Aitkin, Carlton, and Lake Counties. Since 2004, MTM has provided more than 900,000 annual NEMT trips for a larger consortium of counties in the St. Paul/Minneapolis metro area. The new program allows the company to offer trips to additional 56,000 Medical Assistance (Minnesota’s Medicaid program) recipients in the mentioned counties.

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Non-Emergency Medical Transportation Market: Key Insights – Future Trends

Managed care organizations (MCOs) are currently focusing on digitizing their operations to enhance patient care. Service providers and users are likely to benefit from the technologically-advanced non-emergency medical transportation (NEMT) solutions in the coming years. States, brokers, MCOs, providers, drivers, and beneficiaries can use many technologies, including GPS tracking and electronic scheduling software, in NEMT, which can strengthen program integrity and improve on-time performance along with customer satisfaction. With new standards in healthcare consumer transportation, NEMT and medical transportation would have real-time GPS tracking.

GPS data, usually collected through a smartphone or tablet in vehicles, document the date, time, and location for each pickup and drop-off to determine the genuineness and authorization of trips. They are also used to track real-time performance. Moreover, advanced GPS technology (e.g., real-time location monitoring) can allow brokers to track drivers who are likely to arrive late at the commuter’s location and assign new ones without a delay to ensure that the appointments are not missed. When coupled with a beneficiary-facing application, GPS capability can also provide real-time information to riders about estimated pickup times. Furthermore, the NEMT dispatch software package solution focuses on all levels of operational care and provides reliable transportation services. NEMT Cloud Dispatch, TripSpark Technologies, Tobi Cloud, and many companies provide the NEMT dispatch software package solution. Therefore, the growing use of technology in NEMT is expected to become a key trend in the market during the forecast period.

In North America, the US holds a significant share of the non-emergency medical transportation market. The market growth in the US is primarily driven by increasing aging population in the country and growing need for hospital visits for non-emergency but necessary medical care, including kidney dialysis, chemotherapy, and prenatal care. As per the Fact Sheet: Aging in the United States, in the US, the number of individuals aged 65 and above is estimated to reach ~95 million by 2060 from 52 million in 2018, and its share in the total population is likely to spike up to 23% from 16%. Due to this, senior citizens affected by health problems can have a difficult time to travel from point A to point B, which would propel the demand for better and efficient ways of getting the senior citizens to the doctor’s appointment through NEMT and other mediums of transport for delicate patients. NEMT covered by Medicaid and certain Medicare advantage plans can be utilized to help senior people receive preventive and primary healthcare services.

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The non-emergency medical transportation market players are adopting various organic and inorganic strategies for market development. For instance, in February 2022, Modivcare Inc. launched Modivcare academy to champion success and engagement. The innovative program supported transportation providers who own, work for, or operate in non-emergency medical transportation (NEMT) companies by providing education, networking opportunities, and training resources. Modivcare’s non-emergency medical transportation services provide access to safe, reliable rides to health services.

Non-Emergency Medical Transportation Market: Segmental Overview

Based on application, the non-emergency medical transportation market is segmented into dialysis, routine doctor visits, mental health-related appointments, rehabilitation, and others. In 2022, the mental health related appointments segment held the largest share of the market. However, the rehabilitation segment is expected to register the highest CAGR during 2022–2028. Access to mental health treatment, services, and support is crucial for people suffering from mental illness to get well and stay well. Patients affected by mental health related issues are not legally allowed to use their vehicle for transportation. Thus, having reliable, affordable transportation to and from medical appointment sites is often a major hurdle. In addition, all state Medicaid programs cover NEMT services that helps people to get transportation for necessary medical aid, including mental health care. People enrolled in Medicaid are likely to receive care through recommended medical appointments while using NEMT. Oregon Health Plan (OHP) offers members free rides to appointments, and rides are available for covered services, such as medical, mental health, and others under the OHP. NEMT is especially important for people suffering from mental illness since behavioral health services are the most frequently cited reason for using NEMT.

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