IT Service Management SOA Policy Template Platinum Edition: Standards, Policies and Procedures, Metrics and Service Level Agreements for Your Business

Dublin, Oct. 20, 2022 (GLOBE NEWSWIRE) -- The "IT Service Management SOA Policy Template - Platinum Edition" report has been added to's offering.

IT Service Management -Service Oriented Architecture Template - Platinum Edition includes:

IT Service Management Policy Template(Word) is a 140 plus page document that contains standards, policies and procedures, metrics and service level agreements for the help desk, change control, service requests, blog/personal website, and travel and off-site meetings. It also contains a Change Request Form, Business and IT Impact Questionnaire, and an Internet Use Approval Form. This Template is ITIL compliant.

IT full multi-page job descriptions in MS WORD .docx format. These multi-page job description include all of the job description in the Silver Edition, all come as individual files using long file names and are easily modified.

Internet and IT Job Descriptions HandiGuide - Over 750 pages in PDF format. PLUS up to 5 custom job descriptions when Job Content forms are provided to us within 30 days of purchase.

Topics included in the template are:

  • Service Requests Policy
  • Service Request Standard
  • Help Desk Policy
  • Help Desk Standards
  • Help Desk Procedures
  • Help Desk Service Level Agreement
  • Change Control Standard
  • Change Control Quality Assurance Standard
  • Change Control Management Workbook
  • Documentation Standard
  • Application Version Control Standard
  • Version Control Standard
  • Internet, e-Mail and Electronic Communication Policy
  • Blog & Personal Web Site Policy
  • Travel and Off-Site Meeting
  • Sensitive Information Policy

In addition, the ITSM template includes the Business and IT Impact Questionnaire, a Change Control Request Form and an Internet Use Approval Form. It conforms with ITIL.

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