Australia B2C Ecommerce Market Opportunities Databook Q1 2023 Update: Featuring Amazon, Kmart, Deliveroo, Woolworths, OpenTable, Uber Eats & More

Dublin, Feb. 22, 2023 (GLOBE NEWSWIRE) -- The "Australia B2C Ecommerce Market Opportunities Databook - 100+ KPIs on Ecommerce Verticals (Shopping, Travel, Food Service, Media & Entertainment, Technology), Market Share by Key Players, Sales Channel Analysis, Payment Instrument, Consumer Demographics - Q1 2023 Update" report has been added to's offering.

According to the publisher, B2C Ecommerce market in Australia is expected to grow by 7.84% on annual basis to reach US$53.2 billion in 2023. The Medium to long-term growth story of B2C Ecommerce industry in Australia promises to be attractive . The B2C Ecommerce is expected to grow steadily over the forecast period, recording a CAGR of 6.64% during 2023-2027. The country's B2C Ecommerce Gross Merchandise Value will increase from US$49.4 billion in 2022 to reach US$68.8 billion by 2027.

Australia recorded a significant surge in online shopping after the global pandemic outbreak and the trend further accelerated in H1 2022. This assisted players like Australia Post to record high-growth revenues. However, in H2 2022, the impact of the rising cost of living and inflation dampened the growth momentum and a slowdown was visible in online shopping in the country. The trend is projected to further continue in H1 2023 with consumers forecasted to spend less on splurging and save more amid the fears of a potential recession in 2023.

The last 12 months have been a difficult period for food and grocery delivery platforms in Australia. Rising competition from domestic and global players, coupled with reduced takeaways, has had a severe impact on revenue growth for players like Deliveroo, who has also announced an exit from the Australian market as a result. In the entertainment space, video-on-demand service providers are also projected to feel the pressure of rising inflation and declining consumer spending from the short to medium-term perspective.

Online shopping activities projected to slow down in H1 2023 amid rising rates in Australia

Shopping events like Black Friday and Boxing Day sales are projected to drive incremental revenue for brands and marketplaces. Consumers are planning to shop big during the year-end shopping season in Australia. However, the spending is projected to decline significantly thereafter in the country.

  • Rising interest rates will the foremost factor that will result in a decline in consumer spending in H1 2023. Furthermore, tighter household budgets will lead to more price-sensitive consumers in Australia. This will lead to a significant shift in consumer behavior, as more and more consumers will turn to marketplaces that offer better value for their purchases.

For smaller retailers seeking to drive their revenue in the highly competitive Australian e-commerce industry, they will have to partner with dominant marketplaces such as Amazon, which is gaining more market share from other players, including eBay.

Domestic and global food and grocery delivery providers are shutting down operations in Australia

With the declining number of consumers ordering food and groceries online, food delivery providers have faced a difficult year amid the various economic challenges arising due to geopolitical and macroeconomic factors. These challenges, along with growing competition in the space, meant that domestic and global firms are shutting down operations in the Australian market.

  • In December 2022, YourGrocer, the domestic delivery service provider, announced that the firm is closing operations in Australia. Being battered by rising petrol and food prices, higher interest rates, and investor skepticism, informed the customers that it will no longer deliver their orders starting December 16th.
  • Before YourGrocer, United Kingdom-based Deliveroo also announced that the firm is closing operations in Australia, owing to increasing competition faced from firms like Uber Eats and DoorDash. Deliveroo announced that it cannot reach sustainable profitability in the Australian market without making any significant investment. However, with the firm already reporting heavy net losses and Australia counting for only 3% of its total revenue, Deliveroo decided to exit the market as part of its cost-cutting strategy.

Revenues for other firms have been also affected significantly in 2022. Players such as Milkrun are announcing new product launches as they seek to drive more revenue for their business. From the short to medium-term perspective, the publisher expects the food and grocery delivery segment to remain subdued in Australia, as firms continue to face macroeconomic challenges.

Firms are extending their strategic collaborations to further strengthen their position in the B2C e-commerce category

The online pharmacy space garnered significant growth during the pandemic outbreak. With convenience and easy access, more consumers have turned to online channels for their health-related requirements, thereby driving industry growth. To capitalize on the growing momentum, firms are extending their collaborations in Australia.

  • In December 2022, HealthyLife, an independently operated firm under Woolworths Group, announced that the firm had extended its alliance with SuperPharmacy, which has been the Group's partner since 2021. The partnership will enable HealthyLife to access warehouse assets offered by SuperPharmacy, and in turn, will provide e-commerce services and platforms.

From the short to medium-term perspective, the publisher expects more such strategic collaboration in the Australian e-commerce market, thereby providing growth support to the industry over the next three to four years.
This report provides a detailed data centric analysis of B2C ecommerce market dynamics, covering over 100 KPIs in Australia. It details market opportunity across key B2C verticals - Retail Shopping, Travel & Hospitality, Online Food Service, Media and Entertainment, Healthcare and Wellness, and Technology Products and Services. It provides market share by key players across key verticals along with sales channels (Platform to Consumer, Direct to Consumer, Consumer to Consumer). In addition, it provides spending pattern by payment instruments along with a snapshot of consumer behaviour in Australia.

The report also covers niche trends such as market size by live streaming engagement model and cross border purchases. It also covers ecommerce spend share by operating systems, device (mobile vs desktop) and cities.

In addition, to detailed data-centric analysis, this report provides analyst commentary on key trends, drivers, strategies, and innovations in the B2C ecommerce industry in Australia.


Australia B2C Ecommerce Market Size and Future Growth Dynamics

  • Gross Merchandise Value Trend Analysis
  • Average Value Per Transaction Trend Analysis
  • Gross Merchandise Volume Trend Analysis

Australia User Statistics and Ratios of Key Performance Indicators

  • User Statistics
  • Card Abandonment Rate and Product Return Rate
  • B2C Ecommerce Per Capita and GDP Per Capita
  • GDP Per Capita Trend Analysis

Australia B2C Ecommerce Market Share by Key Players

  • Australia Retail Shopping Ecommerce Market Share by Key Players (Amazon, Coles, Kmart, Myer, Woolworths)
  • Australia Travel Ecommerce Market Share by Key Players (Expedia, Lux Group, Shebah, Uber Taxi, Webjet )
  • Australia Food Service Ecommerce Market Share by Key Players (Deliveroo, Doordash, Menulog, OpenTable, Uber Eats)

Australia B2C Ecommerce Market Size and Forecast by B2C Ecommerce Segments (Gross Merchandise Value Trend Analysis, 2018-2027)

  • Retail Shopping (breakdown by clothing, footwear & accessories, health, beauty and personal care, food & beverage, appliances and electronics, home improvement, books, music & video, toys & hobby, auto)
  • Travel and Hospitality (breakdown by air travel, train & bus, taxi service, hotels & resorts)
  • Online Food Service (breakdown by aggregators, direct to consumer)
  • Media and Entertainment (breakdown by streaming services, movies & events, theme parks & gaming)
  • Healthcare and Wellness
  • Technology Products and Services
  • Other segments

Australia B2C Ecommerce Market Size and Forecast by Retail Shopping Sales Channel

  • Platform to Consumer
  • Direct to Consumer
  • Consumer to Consumer

Australia B2C Ecommerce Market Share by Travel and Hospitality Sales Channel

  • Market Share by Travel and Hospitality Sales Channel
  • Aggregator App - Gross Merchandise Value Trend Analysis
  • Direct to Consumer - Gross Merchandise Value Trend Analysis

Australia B2C Ecommerce Market Size and Forecast by Online Food Service Sales Channel

  • Aggregator App
  • Direct to Consumer

Australia B2C Ecommerce Market Size and Forecast by Engagement Model (Gross Merchandise Value Trend Analysis, 2018-2027)

  • Website Based
  • Live Streaming

Australia B2C Ecommerce Market Size and Forecast by Location (Gross Merchandise Value Trend Analysis, 2018-2027)

  • Cross Border
  • Domestic

Australia B2C Ecommerce Market Size and Forecast by Device (Gross Merchandise Value Trend Analysis, 2018-2027)

  • Mobile
  • Desktop

Australia B2C Ecommerce Market Size and Forecast by Operating System

  • iOS/macOS
  • Android
  • Other Operating Systems

Australia B2C Ecommerce Market Size and Forecast by City

  • Tier 1
  • Tier 2
  • Tier 3

Australia B2C Ecommerce Market Size and Forecast by Payment Instrument (Gross Merchandise Value Trend Analysis, 2018-2027)

  • Credit Card
  • Debit Card
  • Bank Transfer
  • Prepaid Card
  • Digital & Mobile Wallet
  • Cash
  • Other Digital Payment

Australia B2C Ecommerce Consumer Demographics

  • Market Share by Age Group
  • Market Share by Income Level
  • Market Share by Gender

Reasons to buy

  • In-depth Understanding of B2C Ecommerce Market Dynamics: Understand market opportunities and key trends along with forecast (2018-2027). Understand market dynamics through essential KPIs such as Gross Merchandise Value, Volume, and Average Value Per Transaction.
  • Insights into Opportunity by B2C Ecommerce Categories: Get market dynamics by sales channel to assess emerging opportunities across various segments.
  • Detailed analysis of market share by key players across key B2C ecommerce verticals.
  • Insights into Opportunities across key B2C verticals: Retail shopping, travel & hospitality, online food service, media and entertainment, healthcare and wellness, and technology products & services.
  • Develop Market Specific Strategies: Identify growth segments and target specific opportunities to formulate a B2C ecommerce strategy; assess market-specific key trends, drivers, and risks in the B2C ecommerce industry.
  • Get Insights into Consumer Attitude and Behaviour: Drawing from proprietary survey results, this report identifies and interprets key B2C ecommerce KPIs, including spend by age, gender, and income level.

Companies Mentioned

  • Amazon
  • Coles
  • Kmart
  • Myer
  • Woolworths
  • Deliveroo
  • Doordash
  • Menulog
  • OpenTable
  • Uber Eats
  • Expedia
  • Lux Group
  • Shebah
  • Uber
  • Webjet

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