Consumer Preference for Contactless Payments Drives Growth in the Global Self-Service Kiosk Market

Dublin, Oct. 24, 2023 (GLOBE NEWSWIRE) -- The "Global Self-Service Kiosk Market - Outlook & Forecast 2023-2028" report has been added to's offering.

The global self-service kiosk market is poised for substantial growth, with an expected value of $43.65 billion by 2028, up from $26.45 billion in 2022, representing a CAGR of 8.71% during the forecast period from 2022 to 2028.

This report provides an in-depth analysis of the global self-service kiosk market, encompassing market trends, opportunities, restraints, and key insights.

Market Trends and Opportunities

  1. Rising Consumer Preference for Contactless Payment Processing: Consumers increasingly prefer contactless payment methods, such as mobile wallets and NFC, for their speed and convenience, driving the adoption of self-service kiosks.
  2. User-Friendly Service for Consumers: Providing a user-friendly experience is crucial for enhancing consumer satisfaction and driving adoption. User insights, convenience, intuitive interfaces, and accessibility support play key roles in achieving this.

Industry Restraints

  1. Lack of Technological Advancement in Low- and Middle-Income Countries: Low awareness, high costs, and the perception of self-service kiosks as luxury products hinder their adoption in developing markets.

Product Segmentation

The market is divided into two main product segments:

  • Hardware
  • Software & Services

Area Segmentation

The self-service kiosk market is categorized by area:

  • Indoor
  • Outdoor

End-User Segmentation

End-users include various industries:

  • Food & Beverage
  • Retail
  • Travel & Tourism
  • Financial
  • Healthcare
  • Government
  • Others

Geographical Analysis

North America dominates the global self-service kiosk market, accounting for over 40% of the market share in 2022. The region's growth is driven by increasing demand for automated and contactless solutions across industries.

Competitive Landscape

The market is highly competitive, with both local and international players vying for market share. Key players in the global self-service kiosk market include:

  • Advanced Kiosks
  • Aurionpro Solutions
  • Cammax
  • Diebold Nixdorf
  • DynaTouch Corporation
  • Elo Touch Solutions
  • Embross
  • Fabcon
  • Frank Mayer and Associates
  • GRGBanking
  • Honeywell International
  • Kiosk Group
  • KIOSK Information Systems
  • LamasaTech
  • Lilitab
  • Meridian Kiosks
  • NCR Corporation
  • Olea Kiosks
  • Parabit
  • Pyramid Group
  • Qwick Media
  • Samsung Electronics
  • SiteKiosk
  • Slabb Kiosks
  • Source Technologies
  • Thales Group
  • Wavetec
  • Zebra Technologies

Continuous innovation and upgrades are vital to meet customer demands in the rapidly evolving technological landscape.

Key Questions Answered

  1. How big is the self-service kiosk market?
  2. What is the growth rate of the global self-service kiosk market?
  3. Which region dominates the global self-service kiosk market share?
  4. What are the significant trends in the self-service kiosk market?
  5. Which end-user segment dominated the global self-service kiosk market in 2022?

Key Attributes:

Report AttributeDetails
No. of Pages365
Forecast Period2022 - 2028
Estimated Market Value (USD) in 2022$26.45 Billion
Forecasted Market Value (USD) by 2028$43.65 Billion
Compound Annual Growth Rate8.7%
Regions CoveredGlobal

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Global Self-Service Kiosk Market

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