Global Digital Workplace Market Size to Reach USD 195.97 Billion in 2032 | Emergen Research

Rising trend of Bring You Own Device and increasing need to reduce operational costs are key factors driving Digital Workplace market growth


Vancouver, Oct. 24, 2023 (GLOBE NEWSWIRE) -- The global digital workplace market size reached USD 19.46 Billion in 2020 and is expected to register a CAGR of 21.3% during the forecast period, according to latest analysis by Emergen Research. The global digital workplace market revenue growth is expected to be driven by rising trend of Bring You Own Device, increasing need to reduce operational costs, and rising adoption of cloud-based services across various industries and sectors.

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However, concerns regarding data security and privacy associated with digital workplace solutions is expected to hamper global digital workplace market growth to some extent during the forecast period.

Scope of Research

Report DetailsOutcome
Market size in 2020USD 19.46 Billion
CAGR (2023–2032)21.3%
Revenue forecast in 2032USD 195.97 Billion
Base year for estimation2020
Historical data2019–2019
Forecast period2023–2032
Quantitative unitsRevenue in USD Billion and CAGR in % from 2023 to 2032
Report coverageRevenue forecast, company ranking, competitive landscape, growth factors, and trends
Segments coveredComponent, Organization Size, End-Use, and Region
Regional scopeNorth America, Europe, Asia Pacific, Latin America, Middle East & Africa
Country scopeU.S., Canada, Mexico, Germany, France, U.K., Italy, Spain, BENELUX, Rest of Europe, China, India, Japan, South Korea, Rest of APAC, Brazil, Rest of LATAM, Saudi Arabia, UAE, South Africa, Turkey, Rest of MEA
Key companies profiledHCL Technologies Limited, Citrix Systems, Inc., Wipro Limited, International Business Machines Corporation, Tata Consultancy Services Limited, DXC Technology Co, Atos SE, NTT DATA Corporation, Accenture plc, and Unisys Corporation
Customization scope10 hours of free customization and expert consultation

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Major Companies and Competitive Landscape

The global digital workplace market is fairly fragmented, with a number of large and medium-sized market players accounting for a major revenue share. Key players are deploying various strategies, entering into mergers and acquisitions, strategic agreements and contracts, adopting more advanced technologies in digital workplace solutions, developing, testing, and introducing new and more efficient solutions in the market. Some prominent players operating in the digital workplace market are:

  • HCL Technologies Limited
  • Citrix Systems, Inc.
  • Wipro Limited
  • International Business Machines Corporation
  • Tata Consultancy Services Limited
  • DXC Technology Co.
  • Atos SE
  • NTT DATA Corporation
  • Accenture plc
  • Unisys Corporation

Strategic Development

In February 2020, HCL Technologies Limited partnered with KONE Corporation, which is a company that specializes in engineering and services. HCL offers digital workplace facilities to KONE as part of this partnership.

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Some Key Highlights From the Report

  • Increasing adoption of digital workplace solutions among end-users to enhance resource usages, is driving revenue growth of the solution segment, which is expected to register a significantly rapid CAGR over the forecast period.
  • The SMEs segment is expected to register significant revenue growth over the forecast period due to increasing need for teamwork and communication tools, employee engagement, and performance among SMEs.
  • The BFSI segment is expected to register significant growth in terms of market share during the forecast period due to increasing implementation of digital workplace solutions and services in the BFSI sector.
  • Asia Pacific is expected to register fastest revenue growth rate during the forecast period due to increasing popularity of working remotely emphasis on providing high-quality facilities to improve customer experience among end-users in countries in the region.
  • In May 2020, Amelia, formerly known as IPsoft, which is a world pioneer in enterprise Artificial Intelligence (AI), expanded its collaboration with Unisys Corporation. The objective of the collaboration is to incorporate cognitive AI capabilities into InteliServe, – Unisys' widespread workplace automation platform – which transforms how users communicate with the service desk. The companies work collaboratively to offer a unified set of best-in-class cognitive technology which addresses all issues in the workplace, from technology and HR to legal and financial services.

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Emergen Research has segmented the global digital workplace market on the basis of component, organization size, end-use, and region:

  • Component Outlook (Revenue, USD Billion; 2019–2032)
    • Services
    • Solutions
  • Organization Size Outlook (Revenue, USD Billion; 2019–2032)
    • SMEs
    • Large Enterprises
  • End-Use Outlook (Revenue, USD Billion; 2019–2032)
    • Manufacturing
    • Government
    • BFSI
    • Healthcare
    • Retail
    • IT & Telecom
    • Media & Entertainment
    • Others
  • Regional Outlook (Revenue, USD Billion; 2019–2032)
    • North America
      1. U.S.
      2. Canada
      3. Mexico
    • Europe
      1. Germany
      2. France
      3. U.K.
      4. Italy
      5. Spain
      6. BENELUX
      7. Rest of Europe
    • Asia Pacific
      1. China
      2. India
      3. Japan
      4. South Korea
      5. Rest of APAC
    • Latin America
      1. Brazil
      2. Rest of LATAM
    • Middle East & Africa
      1. Saudi Arabia
      2. UAE
      3. South Africa
      4. Turkey
      5. Rest of MEA

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