Dublin, Jan. 04, 2024 (GLOBE NEWSWIRE) -- The "Global BPO Services Market Summary, Competitive Analysis and Forecast to 2027" report has been added to ResearchAndMarkets.com's offering.
The Global BPO Services industry profile provides top-line qualitative and quantitative summary information including: market share, market size (value and volume 2017-22, and forecast to 2027). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market.
Key Highlights
- BPO services include revenues generated both from signed deals that remain under contract and the annual revenues associated with new contracts signed within a particular calendar year. The services include the outsourcing of functions such as customer relationship management, knowledge process outsourcing, finance & accounting, human resources, procurement, and vertical-specific processes. The total value of the market represents the demand for the service coming from a particular country.
- The global BPO services market had total revenues of $304.5 billion in 2022, representing a compound annual growth rate (CAGR) of 6.1% between 2017 and 2022.
- The vertical-specific BPO segment accounted for the market's largest proportion in 2022, with total revenues of $80.7 billion, equivalent to 26.5% of the market's overall value.
- Financial constraints limit small enterprises' ability to hire specialized staff for each business function and department. Therefore, the growth in the number of SMEs is supporting the global BPO services market.
Key Questions Answered
- What was the size of the Global BPO services market by value in 2022?
- What will be the size of the Global BPO services market in 2027?
- What factors are affecting the strength of competition in the Global BPO services market?
- How has the market performed over the last five years?
- Who are the top competitors in the global BPO services market?
Report Scope
- Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the BPO services market in the global
- Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the global BPO services market
- Leading company profiles reveal details of key BPO services market players' global operations and financial performance
- Add weight to presentations and pitches by understanding the future growth prospects of the Global BPO services market with five year forecasts by both value and volume
Key Topics Covered:
1 Executive Summary
1.1. Market value
1.2. Market value forecast
1.3. Category segmentation
1.4. Geography segmentation
1.5. Market rivalry
1.6. Competitive landscape
2 Market Overview
2.1. Market definition
2.2. Market analysis
3 Market Data
3.1. Market value
4 Market Segmentation
4.1. Category segmentation
4.2. Geography segmentation
5 Market Outlook
5.1. Market value forecast
6 Five Forces Analysis
6.1. Summary
6.2. Buyer power
6.3. Supplier power
6.4. New entrants
6.5. Threat of substitutes
6.6. Degree of rivalry
7 Competitive Landscape
7.1. Who are the leading players?
7.2. What strategies do the leading players follow?
7.3. What are the strengths of leading players?
7.4. What were the most recent market developments?
8 Company Profiles
- Accenture
- Infosys
- Capgemini
- HCL Technologies
For more information about this report visit https://www.researchandmarkets.com/r/sve8if
About ResearchAndMarkets.com
ResearchAndMarkets.com is the world's leading source for international market research reports and market data. We provide you with the latest data on international and regional markets, key industries, the top companies, new products and the latest trends.
