The Telecare Market in Europe and North America - PSTN Switch Off Continues to Drive the Transition Towards IP-based Telecare

Dublin, April 04, 2024 (GLOBE NEWSWIRE) -- The "Telecare Market in Europe and North America - 1st Edition" report has been added to's offering.

The Telecare Market in Europe and North America gives first-hand insights into the adoption of telecare solutions also known as medical alert systems or PERS (personal emergency response systems). This strategic research report provides you with 5-year industry forecasts and expert commentary.

The report estimates that the user base of telecare (medical alert) systems in Europe and North America was 14.2 million at the end of 2023. The user base in the two regions is estimated to grow at a CAGR of 7.7 percent to reach more than 20.6 million users at the end of 2028. These solutions are available in both the stationary in-home form factor as well as mobile solutions for the use case when away from home.

Healthcare technology is reshaping patient care, with emerging digital tools and platforms offering new approaches for diagnosis, treatment and patient engagement. The integration of digital technologies in healthcare is resulting in promising solutions to solve some of the challenges posed by the ageing population and the strained healthcare systems. The definition of telecare solutions, also known as medical alert systems or PERS (personal emergency response systems), is a service aimed for elderly, disabled and vulnerable people to seek help from home in case of an emergency. These solutions can trigger an alarm when the user presses a button or when a passive sensor detects an event out of the ordinary. These systems provide continuous in-home or completely mobile monitoring services and can consist of a range of electronic devices such as personal alarm buttons, motion detection sensors, GPS monitors or fitness devices. The market evolves to include AI solutions that automatically trigger an alarm for instance when a user leaves home at an unexpected time or forgets to take his or her medicine.

The report estimates that the user base of telecare solutions in Europe region was 9 million at the end of 2023. In Europe, the user base is estimated to grow at a CAGR of 7.7 percent to reach more than 13.1 million users at the end of 2028. The market value of telecare solutions reached € 3.5 billion in 2023. The market value is expected to grow at a CAGR of 8.4 percent in the next five years to reach € 5.2 billion at the end of the forecast period.

Leading vendors active on the European telecare market are Tunstall, Legrand, TeleAlarm, Careium, Chiptech and Chubb. Tunstall, Legrand and TeleAlarm have a strong presence across the European region. Chiptech has its operations in the UK market, meanwhile Careium is a leading market player in the Nordic region and has also presence in the UK. Companies such as Telecom Design, Essence Group, 9Solutions, Oysta Technology (Access Group), Everon and Ascom are key telecare equipment vendors. Enovation, Skyresponse and Azur Soft are the leading providers of telecare monitoring software solutions. Additional significant vendors active in Europe are Tellu, Yorbl, Urmet, Navigil, SmartLife Care, Libify, SmartWatcher, Just Checking and Vivago.

The North American medical alert solution market is estimated to grow from 5.2 million users at the end of 2023 to 7.5 million users at the end of 2028. The penetration of medical alert services in the North American region now corresponds to 7.7 percent of the region's population at the age of 65 years or older. The market value for medical alert solutions in North America reached € 2.7 billion (US$ 2.9 billion) in 2023. The market value is forecasted to grow to € 4.1 million (US$ 4.5 billion) by 2028. The North American medical alert market is served by range of companies providing hardware devices, software platforms and monitoring services.

Some companies offer complete end-to-end solutions including Freeus (Becklar Group), Connect America, Mytrex, Numera (Nice North America), MobileHelp and Lively. Another group of companies offering monitoring services and reselling medical alert equipment are Medical Guardian, Life Alert Emergency Response, ADT, Bay Alarm Medical, Aloe Care and ModivCare. Major telecare equipment vendors are Essence Group, Climax Technology, LogicMark and Anelto.

The European and North American market for personal emergency response systems is supported by several trends and developments that will have an impact on the competitive landscape during the forecast period. The silver generation is quickly becoming technologically savvy and open to adopting technology to help in everyday living needs. The deployment of telecare services is a vital means to prevent, reduce or delay the care and support needs. Based on the solution, monitoring can be taken care of by family care providers, municipalities or professional 24/7 monitoring providers.

AI has an increasing role in the development of preventive and predictive care models. Solution providers have integrated AI and ML algorithms to analyse the monitoring data to learn about the patient's routine, identify irregularities and expedite the needed assistance. Predictive analytics models assess the user's risk of falling based on historical data and health conditions. The industry is becoming more patient-centric which calls for integrated systems and improved interoperability of connected care solutions. Technology enabled care is a cost-effective solution for monitoring the health of elderly and the vulnerable population offering continuous monitoring. Finally, a convergence between medical alert and remote patient monitoring solutions can be observed as new, integrated and more holistic care solutions emerge.

Key Topics Covered:

1 The Challenge of Chronic Diseases
1.1 Introduction
1.1.1 The ageing population
1.1.2 Transformation in healthcare
1.2 Neurological disorders, mental disorders and physical disabilities
1.2.1 Autism spectrum disorders
1.2.2 Dementia
1.2.3 Epilepsy
1.2.4 Other disorders and disabilities
1.3 Healthcare systems
1.3.1 Healthcare in Europe
1.3.2 Healthcare in North America
1.4 Long-term social care systems
1.4.1 Social care in Europe
1.4.2 Social care in North America
1.5 The regulatory environment

2 Medical Alert and Telecare Solutions
2.1 Form factors
2.1.1 In-home telecare or PERS solutions
2.1.2 Mobile telecare or mPERS solutions
2.2 Monitoring services
2.2.1 Alarm Receiving Centres (ARCs) and monitoring centres
2.2.2 Private caregivers
2.3 Use cases
2.3.1 Activity monitoring solutions
2.3.2 Fall detection
2.3.3 Sleep monitoring

3 Telecare Systems in Europe
3.1 Market overview
3.2 Solution providers

4 Medical Alert Systems in North America
4.1 Market overview
4.2 Solution providers

5 Market Trends, Forecasts and Conclusions

  • Staffing shortages driving the need for digital transformation
  • A growing market and new entrants lead to a changing market landscape
  • Changing demographics to drive the adoption of telecare solutions
  • Technology enabled care enables elderly to age at home for longer
  • Increasing investment in the digital health sector
  • Digital transformation is supported by increased connectivity
  • Evolving consumer behaviour and interest
  • PSTN Switch off continues to drive the transition towards IP-based telecare
  • The sunsets of 2G/3G cellular networks have driven launches of 4G devices
  • The digital shift enables new services and use cases
  • Convergence between telecare, telehealth and remote patient monitoring
  • The use of mobile telecare solutions is growing
  • A slow awakening consumer market for telecare in Europe

A selection of companies mentioned in this report includes:

  • 9Solutions
  • Althea
  • Appello
  • Azur Soft
  • Beghelli
  • Buddi (Big Technologies)
  • Careium
  • Camanio (AddLife)
  • Chiptech
  • Chubb Community Care
  • Enovation (Verklizan)
  • Essence Group
  • Eurocross Assistance
  • Everon
  • Just Checking
  • Legrand Care
  • Libify Technologies
  • Limmex
  • Navigil
  • Nobi
  • Oysta Technology (The Access Group)
  • Posifon
  • Sensio
  • Skyresponse
  • SmartLife Care
  • Smartwatcher
  • TeleAlarm Group
  • Telecom Design
  • Telegrafik
  • Tellu
  • Tunstall Healthcare Group
  • Urmet ATE
  • Vitakt Hausnotruf
  • Vivago
  • VIVAI Software
  • Yorbl
  • Zembro
  • ADT Corporation
  • Alert1
  • Aloe Care Health
  • Anelto
  • Bay Alarm Medical
  • Climax Technology
  • Connect America
  • Freeus (Becklar Group)
  • HandsFree Health
  • Laipac Technology
  • Life Alert Emergency Response
  • LifeStation
  • Lively (Best Buy Health)
  • LogicMark
  • MetAlert (GTX Corp)
  • Medical Guardian
  • MobileHelp
  • ModivCare
  • Mytrex
  • Nice North America (Numera)
  • QMedic
  • SecuraTrac
  • Silvertree
  • Vayyar Imaging

For more information about this report visit

About is the world's leading source for international market research reports and market data. We provide you with the latest data on international and regional markets, key industries, the top companies, new products and the latest trends.


Contact Data