Radisson Hotel Group, Lemongrass and AWS Partner to Deliver Cloud Transformation and Innovative Customer Experiences

The software-enabled professional and managed services company to lead the migration of one of the world’s leading hotel groups' SAP estate to AWS, ensuring minimal downtime and business disruption.

ATLANTA, June 12, 2024 (GLOBE NEWSWIRE) -- Lemongrass, a software-enabled services provider synonymous with SAP on Cloud, today announced that Radisson Hotel Group (RHG), one of the world’s leading hotel groups, has selected Lemongrass to migrate their entire SAP landscape to Amazon Web Services (AWS). The project includes transferring existing systems to AWS and optimizing the hotel group’s SAP landscape to leverage Cloud-native efficiencies, such as automation, data analytics, and cost optimization, to deliver enhanced experiences and drive customer loyalty.

Radisson Hotel Group sought a comprehensive strategy to integrate multiple operations and build a globally unified and scalable corporate IT infrastructure with an agile and cost-effective hosting solution. RHG selected Lemongrass to be its migration partner for its extensive expertise and flawless track record in migrating, operating and optimizing SAP workloads on the Cloud. Lemongrass has over 8,000 SAP servers and over 750,000 SAP users under its management and provides clients with near-zero downtime migrations and operations for SAP and its related workloads.

Another pivotal component of the migration was RHG’s demonstrated commitment to sustainability. RHG has opted to migrate and run these systems in AWS’s Stockholm region, known for its carbon-neutral operations, to align with the Group’s sustainability and governance objectives. This strategic decision not only supports RHG’s transparent environmental stewardship but will also enhance Radisson Hotel Group’s appeal to eco-conscious guests and business partners.

“The transition to AWS is more than just a technological upgrade; it is a transformational shift that empowers Radisson to meet the evolving demands of the hospitality industry,” said Jaime González-Peralta, CIO of Radisson Hotel Group. “This migration will set a new standard in our operational capabilities, enabling us to significantly enhance our operational agility, and enable us to bring innovative solutions to market even more rapidly, which are critical for personalizing guest experiences and optimizing our service delivery.”

Recognizing the complex requirements of RHG’s expansive SAP systems, Lemongrass will employ its patented Minimum Downtime Operations (MDO™) technology, ensuring that Radisson Hotel Group’s operations, remain fully functional with near-zero downtime thereby preventing any potential revenue losses, whilst ensuring systems are secure, performant and available.

“Radisson Hotel Group is an innovative leader in the hospitality sector and we are very honored to be selected to assist them with their digital transformation,” said Michael Rosenbloom, CEO of Lemongrass. “We look forward to our continued partnership with RHG and AWS to further modernize and support their SAP and Cloud initiatives.”

RHG will present updates to their Cloud transformation with AWS and Lemongrass at SAP Sapphire Barcelona on June 13, 2024 in Barcelona, Spain.

Date/Time: June 13, 2024, from 10:30-10:50 GMT

Title: Radisson and the Power of Extreme Automation: A Success Story for CIOs

Speaker: Ross McGuire, Senior Director, SAP Cloud Transformation, Radisson Hotel Group

Location: SAP Sapphire, Fira de Barcelona – Gran Via Barcelona, Theater 13, Hall 7

About Radisson Hotel Group

Radisson Hotel Group is an international hotel group, operating in EMEA and APAC with over 1,350 hotels in operation and under development in +95 countries. The international hotel group is rapidly expanding with a plan to significantly grow the portfolio. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 

The Radisson family of brands portfolio includes Radisson Collection, art’otel, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels.  

Radisson Rewards is Radisson Hotel Group’s loyalty program, which delivers an elevated experience that makes Every Moment Matter. As the most streamlined program in the sector, members enjoy exceptional advantages and can access their benefits from day one across a wide range of hotels in Europe, Middle East, Africa, and Asia Pacific. 

Radisson Meetings provides tailored solutions for any event or meeting, including hybrid solutions placing guests and their needs at the heart of its offer. Radisson Meetings is built around three strong service commitments: Personal, Professional and Memorable, while delivering on the brilliant basics and being uniquely 100% Carbon Neutral.  

At Radisson Hotel Group we care for people, communities and planet and aim to be Net Zero by 2050 based on the approved near-term Science Based Targets. With unique solutions such as 100% carbon neutral Radisson Meetings, we make sustainable hotel stays easy. To facilitate sustainable travel choices, all our hotels are becoming verified on Hotel Sustainability Basics. 

The health and safety of guests and team members remain a top priority for Radisson Hotel Group. All properties across the Group’s portfolio are subject to health and safety requirements, ensuring we always care for our guests and team members. 

For more information, visit our corporate website. Or connect with Radisson Hotels on: 

LinkedIn | Instagram | Twitter | Facebook | YouTube | TikTok 

About Lemongrass

Lemongrass is a software-enabled services provider, synonymous with SAP on Cloud, focused on delivering superior, highly automated Managed Services to Enterprise customers. With a unique combination of experience, expertise and best practices designed to deliver the desired outcomes from an SAP transformation, Lemongrass designs strategies and services that enable the economics, scale and agility of hyperscale computing while unlocking business innovation and controlling the risks and uncertainties. Lemongrass Cloud Platform (LCP) enables near-zero downtime migrations to Cloud and differentiated Managed Services for SAP and its related workloads. Customers of Lemongrass span multiple verticals and geographies across EMEA, the Americas, and APAC and partner with AWS, Microsoft, Google, SAP and other global technology leaders.


Kevin Wolf