CallMiner Eureka Named Best Speech Analytics Solution and a Top 10 Contact Center Technology
May 14, 2018 05:00 ET
|
CallMiner
Waltham, MA, May 14, 2018 (GLOBE NEWSWIRE) -- CallMiner, the award-winning platform provider of speech and customer engagement analytics, announced today that Eureka 10, the post-contact interaction...
Veridian Credit Union Implements CallMiner Eureka and myEureka Speech Analytics to Increase Member Satisfaction
May 03, 2018 02:00 ET
|
CallMiner
Waltham, MA, May 03, 2018 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced today that Veridian Credit Union has...
New Analytics Engine Delivers Fastest Intelligence from Customer Interactions at Scale
March 13, 2018 14:28 ET
|
CallMiner
Orlando, FL, March 13, 2018 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced today at Enterprise Connect 2018 that...
CallMiner Wins Silver Stevie® Award in New Contact Center Solution Category for Joint Solution with Nuance Communications
March 05, 2018 09:30 ET
|
CallMiner
Waltham, MA, March 05, 2018 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced today that CallMiner and Nuance...
CallMiner Expands Customer Engagement Analytics Marketplace, Eureka Xchange, to Global Customers
February 22, 2018 02:00 ET
|
CallMiner
Waltham, MA, Feb. 22, 2018 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced today that Eureka Xchange, the speech...
Provana Incorporates CallMiner Eureka Speech Analytics into Its ICAP Solution to Help SMB Credit and Collections Clients Remain Compliant
January 30, 2018 09:00 ET
|
CallMiner
Waltham, MA, Jan. 30, 2018 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics announces that Provana, a leading provider of...
CallMiner Customer Wins ‘Best Call Centre Solution’ in the 2017 Credit & Collections Technology Awards UK
December 20, 2017 09:34 ET
|
CallMiner
Waltham, MA, Dec. 20, 2017 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of speech and customer engagement analytics, announced today that CallMiner and Phillips & Cohen...
IP Integration Partners with CallMiner to Take its Contact Center Customers’ Voice of Customer Programs to the Next Level
December 14, 2017 08:57 ET
|
CallMiner
Waltham, MA, Dec. 14, 2017 (GLOBE NEWSWIRE) -- CallMiner, provider of award-winning speech and customer engagement analytics platform CallMiner Eureka, today announces a partnership with IP...
CallMiner’s 2017 Net Promoter Score® (NPS) Considerably Exceeds Industry Benchmarks by other B2B Tech Vendors
December 13, 2017 08:19 ET
|
CallMiner
Waltham, MA, Dec. 13, 2017 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced today the release of its Net Promoter...
CallMiner Honors Speech Analytics Professionals at LISTEN 2017 Conference for Users and Customer Engagement Professionals
November 08, 2017 09:12 ET
|
CallMiner
Waltham, MA, Nov. 08, 2017 (GLOBE NEWSWIRE) -- CallMiner, the leader in speech and customer engagement analytics, held its ninth annual LISTEN 2017 conference, October 25-27. During the event,...