CallMiner Wins 2020 People’s Choice Award for Speech Analytics
May 06, 2020 04:00 ET
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Nottingham, UK, May 06, 2020 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of artificial intelligence (AI)-fuelled speech and customer interaction analytics, has been named a People’s Choice...
CallMiner Achieves 30% Compound Annual Growth Rate as Demand for Speech and Customer Interaction Analytics Surges
January 30, 2020 09:15 ET
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WALTHAM, Mass., Jan. 30, 2020 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of artificial intelligence (AI)-fueled speech and customer interaction analytics, has recorded another strong year...
CallMiner Secures $75M Investment from Goldman Sachs
December 16, 2019 09:00 ET
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WALTHAM, Mass., Dec. 16, 2019 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of AI-fueled speech and customer interaction analytics, has closed a $75 million investment round from Goldman...
CallMiner’s LISTEN 2019 Awards Highlight Speech Analytics Innovation and Success
November 07, 2019 09:15 ET
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HOLLYWOOD, Fla., Nov. 07, 2019 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of speech and customer engagement analytics solutions, announced the winners of its 2019 LISTEN Awards, which...
New CallMiner AI-Enabled Emotion Solution Reveals Unique Sentiment Insight from Every Contact Center Conversation
November 05, 2019 08:30 ET
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HOLLYWOOD, Fla., Nov. 05, 2019 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of award-winning speech and customer engagement analytics platform, Eureka, today announced its emotion detection...
Substantial Improvements in Agent Performance and Customer Insights Drive Expanded Partnership Between CallMiner and Sitel Group
October 01, 2019 09:00 ET
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BOSTON and MIAMI, Oct. 01, 2019 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of speech and customer engagement analytics solutions, announced today that it has expanded its partnership with...
CallMiner Announces Keynote Speaker Lineup for LISTEN 2019 Speech Analytics User Conference
June 26, 2019 09:00 ET
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WALTHAM, Mass., June 26, 2019 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of speech and customer engagement analytics solutions, announced today the keynote lineup for its annual speech...
CallMiner, Sitel Group and Holiday Inn Club Vacations to Spearhead Speed to CX Intelligence Discussion at Customer Contact Week 2019
June 21, 2019 10:15 ET
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WALTHAM, Mass., June 21, 2019 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of speech and customer engagement analytics solutions, will be partnering with customers Sitel Group and Holiday...