Boosting Customer and Employee Happiness with AI that Helps Break Record Sales: Freshworks' AI-driven Software Revolutionizes Customer Support at Monos
January 03, 2024 08:00 ET
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Freshworks Inc
Monos leverages Freshworks customer service solutions to deflect 80% of customer queries and decrease resolution time by 150% with bots and self-service.
Freshworks Announces Inducement Grant Under Listing Rule 5635(c)(4) of The Nasdaq Stock Market
December 01, 2023 17:30 ET
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Freshworks Inc
SAN MATEO, Calif., Dec. 01, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), a leading software company empowering businesses to delight their customers and employees, today announced that...
Freshworks Appoints Mika Yamamoto as Chief Customer and Marketing Officer
November 28, 2023 08:00 ET
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Freshworks Inc
Mika Yamamoto, Chief Customer and Marketing Officer, will be responsible for leading the company’s global marketing and customer experience teams.
即時送貨平台 Lalamove 採用多項 Freshworks 產品，以提高亞洲及拉丁美洲地區的銷售效率
November 20, 2023 21:00 ET
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Freshworks Inc
香港, Nov. 21, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH)，今日宣布其領先的即時送貨平台客戶 Lalamove 採用 Freshdesk™ 和 Freshsales™，為數千名消費者與業務合作夥伴帶來個人化體驗。Lalamove...
On-Demand Delivery Platform Lalamove Adopts Multiple Freshworks Products to Improve Sales Efficiency in Asia and LATAM
November 20, 2023 21:00 ET
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Freshworks Inc
HONG KONG, Nov. 21, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), today announced that its customer Lalamove, the leading on-demand delivery platform in Hong Kong, uses Freshdesk™ and...
Freshworks to Participate in UBS Global Technology Conference
November 20, 2023 08:00 ET
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Freshworks Inc
Freshworks CFO Tyler Sloat is scheduled to participate in a fireside chat at the UBS Global Technology Conference on Tuesday, November 28.
Freshworks Reports Third Quarter 2023 Results
October 31, 2023 16:05 ET
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Freshworks Inc
Freshworks Reports Third Quarter 2023 Results, growing at 19% year-over-year with improved business efficiency with $23.9 million in net cash.
Freshworks to Announce Third Quarter 2023 Financial Results on October 31, 2023
October 05, 2023 08:00 ET
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Freshworks Inc
Freshworks Inc. (NASDAQ: FRSH) will announce its financial results for the third quarter ended September 30, 2023 on Tuesday, October 31, 2023.
Freshworks Customers Using Microsoft Teams Increase Employee Experience and Productivity
September 28, 2023 08:00 ET
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Freshworks Inc
SAN MATEO, Calif., Sept. 28, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) announced a significant increase in Microsoft Teams usage by Freshservice® customers to improve the employee...
Freshworks Report Reveals Massive Opportunity for IT Leaders Leveraging AI
September 26, 2023 08:00 ET
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Freshworks Inc
SAN MATEO, Calif., Sept. 26, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) today released the findings of its second annual “State of Workplace Technology” report, which found a 71%...