ICMI Certifies WPS Health Solutions (WPS) via its Contact Center Site Assessment Program COLORADO SPRINGS, Colo., Dec. 03, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announced that it has certified...

ICMI Announces the Honorees for the Inaugural ICMI Customer Experience Movers & Shakers List COLORADO SPRINGS, Colo., Sept. 17, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announces the honorees for the...

ICMI Contact Center Demo Announces 2018 Program with Sessions from St. Jude Children’s Research Hospital, Pier 1 Imports & More COLORADO SPRINGS, Colo., Aug. 21, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, announces its conference program for...

ICMI Contact Center Demo Announces Keynote Lineup with Experts in Customer Experience, Brand-Building, Business Leadership & More COLORADO SPRINGS, Colo., June 04, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, announces its keynote lineup for ICMI...