The Health Advisory Board and Enghouse Interactive to Host Webinar: "Improving Patient Engagement to Advance Population Health"
July 26, 2016 09:30 ET | Enghouse Interactive
PHOENIX, AZ--(Marketwired - Jul 26, 2016) - A single poor patient experience can have dire consequences. New industry standards are driving hospitals and healthcare providers to look closer at...
Yorktel Honored as Aragon Research Hot Vendor for 2016
July 20, 2016 11:56 ET | Yorktel
EATONTOWN, NJ--(Marketwired - Jul 20, 2016) - Yorktel today announced that Aragon Research has named Yorktel a Hot Vendor for 2016 in Unified Communications and Collaboration (UC&C). As the...
Cloud Contact Center Platform From Enghouse Interactive, CCSP 7.2 Brings Enhanced Usability, Gadget API Integration and Connector for Skype for Business
July 13, 2016 08:30 ET | Enghouse Interactive
PHOENIX, AZ--(Marketwired - Jul 13, 2016) - Enghouse Interactive, developer of a comprehensive portfolio of contact center software and services, today detailed new features and functionality in...
Contact Center Agent Training and Callback Best Practices: Online Training in "15-Minutes or Less" With Enghouse Interactive
July 12, 2016 10:37 ET | Enghouse Interactive
PHOENIX, AZ--(Marketwired - Jul 12, 2016) - Contact center solutions provider and leading global advocate for optimal customer journeys, Enghouse Interactive, today announced 15-minute training...
Same-Day Courier, USPack Logistics, Earns Coveted Security Certification From International Supply Chain Protection Organization
July 12, 2016 08:30 ET | USPack Logistics
NEW YORK, NY--(Marketwired - Jul 12, 2016) -  USPack Logistics (www.gouspack.com), a leading same-day transportation company, today announced that the International Supply Chain Protection...
Microsoft Gold Partner, Enghouse Interactive, Announces Communications Center and Attendant Console Are Certified for Skype for Business Server 2015
July 11, 2016 13:52 ET | Enghouse Interactive
TORONTO, ON--(Marketwired - Jul 11, 2016) - Today from the 2016 Microsoft Worldwide Partner Conference, Enghouse Interactive announced that Enghouse Interactive's contact center and attendant...
Blair Pleasant of COMMfusion Joins Enghouse Interactive for Webinar on June 23, 2016: "Improving the Customer Experience by Improving the Agent Experience"
June 22, 2016 13:13 ET | Enghouse Interactive
PHOENIX, AZ--(Marketwired - Jun 22, 2016) - There is an undeniable connection between happy agents and happy customers, making it important to pay equal attention to creating happy agents to...
Blockchain Training Added to 2016 Mobile Payments Conference Agenda
June 21, 2016 08:30 ET | Mobile Payments Conference
CHICAGO, IL--(Marketwired - Jun 21, 2016) - Blockchain training, confirmed 2016 Mobile Payments Conference (MPC) conference organizers, will be held on the first day of the event and open to all...
Yorktel's Univago Video Collaboration Platform Rolls Out Active Directory Integration Services, Microsoft Edge Browser Support for WebRTC, and Self-Testing Diagnostic Tool
June 15, 2016 08:45 ET | Yorktel
EATONTOWN, NJ--(Marketwired - Jun 15, 2016) - Yorktel (@yorktelcorp), the worldwide leader in cloud, UC&C and video managed services today announced new features and enhancements for Univago,...
Enghouse Launches "15-Minutes or Less" Training Webinar Series
June 07, 2016 09:25 ET | Enghouse Interactive
PHOENIX, AZ--(Marketwired - Jun 7, 2016) - Enghouse Interactive is announcing, "Best Practices for Break and Worktime Reasons," and, "Easy Ways to Shave 15 Seconds off Every Call," the June...