Latest News and Press Releases

The new release of ChangeGear includes both AI and GenAI technology, helping to automate conversations and provide unmatched support.

SAN JOSE, Calif., Jan. 17, 2024 (GLOBE NEWSWIRE) -- Transforming service and support is currently seen as the top priority for artificial intelligence deployment in the enterprise, according to a...

  Serviceaide Names Tim Short As New Chief Revenue Officer Innovative Service Management Platform Recognized As Industry Leader By Top Analyst Firms   SAN JOSE, Calif., Dec. 19, 2023 (GLOBE...

SAN JOSE, Calif., June 20, 2023 (GLOBE NEWSWIRE) -- Serviceaide, Inc., a global provider of modern IT and business service management solutions, today announced that ChangeGear Service Manager now...

SAN JOSE, Calif., May 23, 2023 (GLOBE NEWSWIRE) -- Serviceaide, Inc., a global provider of modern IT and business service management solutions, today announced the appointment of Randall Tidwell as...

SAN JOSE, Calif., May 10, 2023 (GLOBE NEWSWIRE) -- Serviceaide, Inc., a global provider of modern IT and business service management solutions, today announced its AI-Everywhere Luma Virtual Agent...

SAN JOSE, Calif., Jan. 18, 2023 (GLOBE NEWSWIRE) -- Serviceaide, Inc., a global provider of modern IT and enterprise service management solutions, today announced availability of its winter product...

SAN JOSE, Calif., Dec. 14, 2022 (GLOBE NEWSWIRE) -- Serviceaide, Inc., a global provider of modern IT and enterprise service management solutions, continued building strong momentum worldwide as a...

SAN JOSE, Calif., Oct. 19, 2022 (GLOBE NEWSWIRE) -- Serviceaide, Inc., a global provider of modern IT and enterprise service management solutions, today announced the Luma Virtual Agent Mobile App,...