eGain Launches AssistGPT™, First-of-Its-Kind Solution to Automate Knowledge for Customer Engagement
September 25, 2023 06:00 ET
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eGain Corporation
SUNNYVALE, Calif., Sept. 25, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform provider for customer engagement automation, launched eGain...
eGain Releases “Knowledge Management For Dummies, eGain Special Edition” with John Wiley & Sons
April 20, 2023 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., April 20, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge platform for customer engagement today announced the release of “Knowledge Management...
Contact Center Agents Struggle with Traditional Desktop tools to Handle Customer Queries, Survey Finds
June 14, 2022 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., June 14, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform for customer engagement automation, today announced findings from a...
eGain clients shine in Newsweek’s Best Customer Service Survey yet again
June 09, 2022 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., June 09, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform for customer engagement automation, today announced that its clients...
eGain Knowledge Hub receives ServiceNow Built on Now certification
February 03, 2022 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., Feb. 03, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), today announced that the integration of eGain Knowledge Hub™, its award-winning solution for modern knowledge...