Latest News and Press Releases

eGain brings its AI Agent into Microsoft Teams, Slack, and Zoom, delivering compliant, trusted answers and actions where employees already work.

eGain releases the 3rd edition of Knowledge Management for Dummies, updated for with new Agentic AI best practices and real-world case studies.

Cabinetworks selects eGain AI Knowledge Hub to modernize customer service and scale operations across its cabinet manufacturing brands.

eGain announces Solve 26 London, a two-day conference on AI-powered knowledge management, customer success, and trusted AI at scale.

Rogue Credit Union expands eGain across the enterprise, unifying knowledge and AI to power member service excellence.

SUNNYVALE, Calif., Jan. 13, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI knowledge platform for customer service, today announced that SELCO Community Credit Union has...

Achmea selects eGain AI Knowledge Hub and AI Agent to modernize knowledge, unify 21K users, and drive its Digital Insurer transformation.

SUNNYVALE, Calif., Nov. 18, 2025 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI knowledge platform for customer service, today announced that OCCU || Oregon Community Credit...

ChatGPT said: eGain unveils eGain Composer, a modular AI knowledge platform enabling seamless CX app integration and unlocking greater business value.

eGain's AI knowledge management platform chosen by Global 50 manufacturer to improve customer service with generative AI and multi-lingual support