Avaya Adds New Turnkey Communications as a Service Solutions for Cloud Service Providers
May 08, 2014 09:00 ET
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Avaya Inc.
SANTA CLARA, CA--(Marketwired - May 8, 2014) -
Avaya Collaboration Pod is now available in two new models specifically for Cloud Service Providers looking to deliver...
Avaya and International Avaya User Group Announce Winners of the 2014 Customer Innovation Awards
April 30, 2014 09:36 ET
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Avaya Inc.
DALLAS, TX--(Marketwired - Apr 30, 2014) - IAUG Converge 2014 - Avaya and the International Avaya User Group (IAUG) have announced the winners of the 2014 Customer Innovation Awards highlighting...
Avaya "Right-Sizes" Contact Center Solutions for Midsize Businesses
April 29, 2014 08:45 ET
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Avaya Inc.
SANTA CLARA, CA--(Marketwired - Apr 29, 2014) -
Avaya Contact Center Select offers enterprise-class multichannel contact center capabilities built for the midsize...
TeleTech Cloud Powered by Avaya Offers Superior Customer Experience Management for Contact Centers
April 29, 2014 08:45 ET
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Avaya Inc.
SANTA CLARA, CA--(Marketwired - Apr 29, 2014) -
Avaya's partner-hosted Customer Experience Management (CEM) solution for TeleTech's new cloud offer will provide...
One Transaction at a Time: Businesses Fail to Deliver on CEM Programs
April 29, 2014 08:45 ET
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Avaya Inc.
SANTA CLARA, CA--(Marketwired - Apr 29, 2014) -
Avaya survey finds strong correlation between CEM and increased profits
81 percent of organizations have...
Tone Launches New ReliaTel Service Success Pack for Avaya IP Office
April 21, 2014 08:00 ET
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Tone Software Corporation
ANAHEIM, CA--(Marketwired - Apr 21, 2014) - Tone Software Corporation, a leading provider of comprehensive voice quality and unified communications monitoring and management software for converged...
Avaya Receives NorthFace ScoreBoard Award(SM) for Delivering 'World-Class' Customer Service
April 02, 2014 08:45 ET
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Avaya Inc.
SANTA CLARA, CA--(Marketwired - Apr 2, 2014) -
Rating by Avaya customers for exceeding expectations earns Omega's prestigious award
...
Avaya Extends the Automated Campus to End the Network Waiting Game
April 01, 2014 08:45 ET
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Avaya Inc.
SANTA CLARA, CA--(Marketwired - Apr 1, 2014) -
Survey reveals that network complexities delay business system improvements by nearly a month, affect employee...
Avaya Networking Solutions Close the Gap Between Data Center and End Devices
March 26, 2014 08:55 ET
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Avaya Inc.
SANTA CLARA, CA--(Marketwired - Mar 26, 2014) - Avaya -
Avaya Automated Campus removes the need for manual service provisioning to speed and simplify the delivery of...
New Avaya Contact Center Solutions Help Companies Master the Omni-Channel Customer Experience
March 11, 2014 07:30 ET
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Avaya Inc.
SANTA CLARA, CA--(Marketwired - Mar 11, 2014) -
Latest solution unifies and simplifies multichannel self-service and proactive engagement with a single, software...