ISG to Publish Repor
ISG to Publish Report Evaluating Providers of Insurance BPO Platforms and Services
October 07, 2020 14:00 ET | Information Services Group, Inc.
STAMFORD, Conn., Oct. 07, 2020 (GLOBE NEWSWIRE) -- Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining...
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MCI-owned Mass Markets expands U.S. footprint to the American Southwest, adding Las Cruces, New Mexico, to its growing enterprise
October 01, 2020 10:30 ET | MCI, LC
LAS CRUCES, N.M., Oct. 01, 2020 (GLOBE NEWSWIRE) -- MCI, LC of Iowa City, IA has recently expanded it's United States operations to the talent-rich City of Las Cruces. As MCI's business has expanded...
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MCI opens a new contact center facility in Melbourne, FL, adding hundreds of diverse jobs  
October 01, 2020 09:00 ET | MCI, LC
MELBOURNE, Fla., Oct. 01, 2020 (GLOBE NEWSWIRE) -- With the explosive growth of MCI and its subsidiary brands, MCI has expanded to the Space Coasts talent-rich market in Melbourne, FL. MCI moved...
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MCI hires additional 1,000 Work-from-home employees; Named Again to Inc. Magazine List of America’s Fastest-Growing Private Companies—the Inc. 5000
August 24, 2020 08:00 ET | MCI, LC
IOWA CITY, Iowa, Aug. 24, 2020 (GLOBE NEWSWIRE) -- MCI the parent company of Gravis Apps, Mass Markets, OnBrand24, Sydney Call Centre, and Valor Intelligent Processing (VIP) has taken the...
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Salelytics Enters into Strategic Partnership with EverString
July 23, 2020 17:10 ET | Salelytics, LLC
APPLETON, Wis., July 23, 2020 (GLOBE NEWSWIRE) -- Salelytics (“Salelytics” or the “Company”), a national leader in outsourced sales and support services, today announced the launch of a strategic...
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Symphony, a SYKES company Joins Forces With Jacada as Newest Global Consulting Partner
July 23, 2020 08:15 ET | Jacada
ATLANTA, July 23, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a pioneer of intelligent customer service automation, has announced its newest strategic partner, Symphony, a SYKES company, a global...
COVID-19 Pulls Q2 Gl
COVID-19 Pulls Q2 Global Sourcing Market Down 5%: ISG Index™
July 08, 2020 09:00 ET | Information Services Group, Inc.
STAMFORD, Conn., July 08, 2020 (GLOBE NEWSWIRE) -- Global sourcing slowed dramatically in the second quarter, as enterprises sharply reduced managed services spending to contend with the impacts of...
Global Sourcing Hits
Global Sourcing Hits Quarterly Record in Q1, ISG Index™ Shows, But Momentum Slows on COVID-19 Concerns
April 08, 2020 09:00 ET | Information Services Group, Inc.
STAMFORD, Conn., April 08, 2020 (GLOBE NEWSWIRE) -- The global sourcing market in the first quarter surpassed $14 billion in value for the first time ever, but momentum slowed in March as concerns...
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GL’s Solution for Load Testing Call Centers
March 31, 2020 11:19 ET | GL Communications Inc.
GAITHERSBURG, Md., March 31, 2020 (GLOBE NEWSWIRE) -- GL Communications Inc., a global leader in telecom test and measurement solutions, addressed the press regarding their ability to test call...
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GL’s Solution for Load Testing Call Centers
March 24, 2020 11:17 ET | GL Communications Inc.
GAITHERSBURG, Md., March 24, 2020 (GLOBE NEWSWIRE) -- GL Communications Inc., a global leader in telecom test and measurement solutions, addressed the press regarding their ability to test call...