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HiOperator Accelerates Growth Through Dallas Expansion and Amplifies Customer Service Offerings
June 08, 2021 09:05 ET | HiOperator
DALLAS, June 08, 2021 (GLOBE NEWSWIRE) -- HiOperator, a scalable customer service-as-a-service solution, today announces its expansion into the Dallas market with the opening of its newest office....
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CGS Named Finalist in 2021 Top Ranking Performers Awards / Best Tech Innovation Award Vendor – Live Agent Support Solution Category
June 03, 2021 08:30 ET | CGS
NEW YORK, June 03, 2021 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced it was selected as a finalist in the...
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CGS Survey Reveals Consumer Interest in Emerging Tech for Customer Service Guidance
April 12, 2021 08:15 ET | CGS
NEW YORK, April 12, 2021 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced new insights from its 2021 CGS State of...
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Insights on the Business Process Management (BPM) in Real Estate Global Market to 2027 - Featuring Amp Technologies, Auraportal & BP Logix Among Others
March 30, 2021 07:58 ET | Research and Markets
Dublin, March 30, 2021 (GLOBE NEWSWIRE) -- The "Business Process Management (BPM) in Real Estate - Global Market Trajectory & Analytics" report has been added to ResearchAndMarkets.com's...
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Latin America Customer Experience (CX) Outsourcing Services Market Report 2021: A Superior End-to-End CX Journey Builds Loyalty and Provides Upselling Opportunities
March 18, 2021 09:23 ET | Research and Markets
Dublin, March 18, 2021 (GLOBE NEWSWIRE) -- The "Latin America Customer Experience (CX) Outsourcing Services Market 2020: Frost Radar Report" report has been added to ResearchAndMarkets.com's...
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BPO and ICT Firm MCI Announces Nova Scotia-Wide Expansion of Remote Work Positions
February 22, 2021 12:00 ET | MCI, LC
SYDNEY, Nova Scotia, Feb. 22, 2021 (GLOBE NEWSWIRE) -- MCI, the parent company of The Sydney Call Centre Inc., took the uncertainty of 2020 and turned it into opportunity by transforming office jobs...
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CGS Wins 2021 Gold Stevie® Award in the Contact Center / Customer Service Outsourcing Provider of the Year category
February 01, 2021 12:45 ET | CGS
NEW YORK, Feb. 01, 2021 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, was named the Gold Winner for the 2021 Stevie® Awards for...
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Salelytics Growth Press Release
November 12, 2020 09:00 ET | Salelytics, LLC
APPLETON, Wis., Nov. 12, 2020 (GLOBE NEWSWIRE) -- Salelytics (“Salelytics” or the “Company”), a national leader in outsourced sales and support services, today announced the addition of 300 new...
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Australia Customer Experience Outsourcing Services Market Report 2020 - Contact Centers have Become the Front Line of Customer Interactions
October 29, 2020 08:18 ET | Research and Markets
Dublin, Oct. 29, 2020 (GLOBE NEWSWIRE) -- The "Australia Customer Experience Outsourcing Services Market, 2020" report has been added to ResearchAndMarkets.com's offering. Delivering effective...
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ISG Index™ Finds Global Sourcing Slowly Recovering
October 08, 2020 09:00 ET | Information Services Group, Inc.
STAMFORD, Conn., Oct. 08, 2020 (GLOBE NEWSWIRE) -- The global sourcing industry is slowly recovering from its pandemic-induced downturn, with the managed services sector picking up momentum in the...