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Dublin, Aug. 25, 2023 (GLOBE NEWSWIRE) -- The "Contact Center Software Market by Component (Solutions (Omnichannel Routing, Reporting & Analytics), Services), Organization Size, Deployment Mode,...

New York, United States, Aug. 01, 2023 (GLOBE NEWSWIRE) -- The contact center business is one of the most critical areas and a substantial source of revenue for developing nations like China and...

Dublin, May 26, 2023 (GLOBE NEWSWIRE) -- The "Global Contact Center Software Market (2023-2028) by Component, Deployment, Organization Size, Verticals, and Geography, Competitive Analysis, Impact of...

Redding, California, Oct. 18, 2022 (GLOBE NEWSWIRE) -- According to a new market research report titled, ‘Speech Analytics Market by Component, Application, Organization Size, Deployment Mode,...

Dublin, March 16, 2022 (GLOBE NEWSWIRE) -- The "Global Call Center AI Market By Deployment Type, By End User, By Component, By Regional Outlook, Industry Analysis Report and Forecast, 2021-2027"...

ATLANTA, April 15, 2021 (GLOBE NEWSWIRE) -- Jacada, Inc., the leading provider of real-time agent assist solutions, has announced a new strategic technology partnership with CallMiner, the leading...

ATLANTA, April 06, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a global pioneer in customer service automation software, has been monitoring the impact the coronavirus has had on contact centers. In...