Latest News and Press Releases

PALO ALTO, Calif., June 11, 2025 (GLOBE NEWSWIRE) -- Sanas, provider of the world’s first Real-Time Speech Understanding Platform, today unveiled its AI-powered Real-Time Speech-to-Speech Language...

Jabra's Engage AI Complete is a new premium tier of its call center software - adding speech-to-text and generative AI to enhance customer interactions.

CBE Customer Solutions names Rachel Rybicki Chief Client Success Officer, bringing 25 years of BPO expertise to drive growth and innovation in 2025.

New York, United States, Nov. 20, 2024 (GLOBE NEWSWIRE) -- In the Hosted PBX Market, the primary drivers are the increasing adoption of cloud-based communication solutions, which offer...

Cyber Acoustics and Jebel Telecom have announced a partnership to meet the rapid demand for call center solutions in India.

Jabra launches Jabra ClearSpeech, an AI-driven solution to enhance speech on calls, helping professionals to increase focus on the conversation.

CBE celebrated the grand opening of its Southwoods office, highlighting global expansion and commitment to innovation, customer satisfaction and community.

PALO ALTO, Calif., Aug. 22, 2024 (GLOBE NEWSWIRE) -- Today, Sanas, the world’s first provider of Real-Time Accent Translation technology, announced an exclusive healthcare BPO industry partnership...

Together, Cyber Acoustics and ES Connect will meet the needs of the region’s rapidly growing call center industry with modern technology solutions.

Global Business Process Outsourcing, MCI Acquires Premier CX Market Research firm, Market Force Information