DALBAR Announces 2018 Insurance Service Award Winners
December 18, 2018 11:08 ET
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DALBAR, Inc.
Marlborough, MA, Dec. 18, 2018 (GLOBE NEWSWIRE) -- Today DALBAR announced the 2018 winners of the prestigious Insurance Service Award which recognizes life, long-term care, and disability insurance...
Voci Technologies Introduces Advanced Voice-Based Biometrics Solution
December 05, 2018 11:42 ET
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Voci Technologies Incorporated
PITTSBURGH, Dec. 05, 2018 (GLOBE NEWSWIRE) -- Voci Technologies, a leading speech analytics platform provider for enterprises, today launched a unique solution that empowers users to leverage voice...
DALBAR Announces 2018 Mutual Fund Service Award Winners
November 29, 2018 12:27 ET
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DALBAR, Inc.
Marlborough, MA, Nov. 29, 2018 (GLOBE NEWSWIRE) -- Companies across all industries are increasingly recognizing the importance of the customer experience as a means of differentiating themselves...
Televergence Enhances Partner Engagement Program with Convey Channel Accelerator
November 14, 2018 10:00 ET
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Convey Services
NASHVILLE, Tenn., Nov. 14, 2018 (GLOBE NEWSWIRE) -- Televergence, a telecommunications carrier and contact center specialist, today announced the expansion of their channel sales program in a...
Industry Veteran Michael Coney Joins Voci Technologies as COO
November 05, 2018 09:31 ET
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Voci Technologies Incorporated
Coney’s Strategic, Executive, Operational Expertise Will Help Take Voci to the Next Level PITTSBURGH, Nov. 05, 2018 (GLOBE NEWSWIRE) -- Voci Technologies, a leading speech analytics platform...
Jacada Selected by Puget Sound Energy to Provide Intelligent Customer Self-Service Solutions
July 24, 2018 15:10 ET
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Jacada
ATLANTA, July 24, 2018 (GLOBE NEWSWIRE) -- Jacada, Inc. (OTCQB:JCDAF), provider of Autonomous CX solutions designed to automate customer service operations, reduce contact center size, and improve...
2018 Call Center Industry Report Reveals Call Center Innovation Lagging
June 12, 2018 08:00 ET
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Liveops
SCOTTSDALE, Ariz., June 12, 2018 (GLOBE NEWSWIRE) -- Liveops, the enterprise standard for delivering on-demand remote agents for customer service and sales, today released its 2018 Call Center...
Top Ranked U.S. University Selects 3CLogic and ServiceNow to Deliver Improved Customer Experience for Students and Families
June 12, 2018 06:00 ET
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3CLogic
ROCKVILLE, Md., June 12, 2018 (GLOBE NEWSWIRE) -- 3CLogic, a leading provider of cloud call center software, today announced the successful deployment with a Top-50 nationally ranked university. The...
Innovest Global's Call Center Contract Billings With Fortune 500 Company to Exceed $1 Million Over First Twelve Months -- Spotlight Growth
May 24, 2018 08:00 ET
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Spotlight Growth
Sacramento, CA., May 24, 2018 (GLOBE NEWSWIRE) -- A new update has been published on Innovest Global, Inc. (OTC PINK: IVST). Innovest Global, Inc. is a diversified holding company that focuses on...
Innovest Global, Inc. Call Center Wins $650,000 Exclusive Contract with Fortune 500 Company
May 21, 2018 08:20 ET
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Innovest Global, Inc
CLEVELAND, May 21, 2018 (GLOBE NEWSWIRE) -- Innovest Global, Inc. (OTC PINK:IVST) Call Center has won a $650,000 contract as the exclusive provider, for an industry leading medical supply division...