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Eltropy’s Video Banking Boosts Branch Efficiency During Labor Shortages
December 08, 2022 10:08 ET | Eltropy, Inc.
MILPITAS, Calif., Dec. 08, 2022 (GLOBE NEWSWIRE) -- An unpredictable job landscape and staffing shortages are testing the entire financial industry, including credit unions and community financial...
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babelforce clôture un cycle de financement de 4 millions d'euros avec l'objectif de rendre le service client rapide, abordable et flexible
December 07, 2022 04:00 ET | babelforce
BERLIN, 07 déc. 2022 (GLOBE NEWSWIRE) -- babelforce, société proposant des logiciels pour centre de contact à la clientèle a clôturé la série A de son financement grâce à ses investisseurs...
babelforce founders
4 Millionen Euro für schnellen, kostengünstigen und flexiblen Kundenservice
December 07, 2022 04:00 ET | babelforce
BERLIN, Dec. 07, 2022 (GLOBE NEWSWIRE) -- babelforce, das Softwareunternehmen für Contact Center, hat seine Finanzierungsrunde der Serie A mit den Hauptinvestoren EnBW New Ventures (ENV) und IBB...
babelforce founders
babelforce closes €4 million funding round to make customer service fast, affordable, and flexible
December 07, 2022 04:00 ET | babelforce
BERLIN, Dec. 07, 2022 (GLOBE NEWSWIRE) -- Contact center software company babelforce has closed its Series A round with lead investors EnBW New Ventures (ENV) and IBB Ventures. New investor,...
CSEP is a system that anticipates customer sentiment for inbound customer service call centers
XCPCNL Business Services Announces Launch of Customer Service Experience Predictor developed from Centiment Capital IP
December 05, 2022 13:00 ET | XCPCNL Business Services Corporation
Charlotte, North Carolina, Dec. 05, 2022 (GLOBE NEWSWIRE) -- XCPCNL Business Services Corporation (OTC Pink: XCPL), a venture development business that leverages knowledge, skill, and experience in...
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Call Center Artificial Intelligence (AI) Market Destine to Reach USD 7553.36 Million Globally by 2029, Size, Share, Industry Growth Rate, Technological Advancements, Demand & Revenue Outlook
November 10, 2022 11:35 ET | Data Bridge Market Research
NEW YORK, Nov. 10, 2022 (GLOBE NEWSWIRE) -- "Call Center Artificial Intelligence (AI) Market" is the title of a new report from Data Bridge Market Research. Key growth strategies, drivers,...
Erica Parks
CBE Companies Announces Erica Parks as President and Chief Executive Officer
November 03, 2022 13:43 ET | CBE Companies, Inc.
CEDAR FALLS, Iowa, Nov. 03, 2022 (GLOBE NEWSWIRE) -- CBE Companies (CBE) announced today that President Erica Parks has been appointed to President & Chief Executive Officer. CBE’s Owner &...
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Bulk Call Generation for Load Testing Call Centers
November 02, 2022 14:49 ET | GL Communications, Inc.
GAITHERSBURG, Md., Nov. 02, 2022 (GLOBE NEWSWIRE) -- GL Communications Inc., a global leader in telecom test and measurement solutions, addressed the press regarding their solutions to test call...
Verse CallConnect
Verse.io Announces Release of CallConnect™ to Modernize Call Centers With Conversational SMS
June 15, 2022 12:00 ET | Verse.io
SAN DIEGO, June 15, 2022 (GLOBE NEWSWIRE) -- Verse.io, the market leader in humanized conversational texting and customer outreach automation, is on a mission to bring the power of SMS to the entire...
ASAPP Launches AutoCompose™ to Automate 70% of Contact Center Agent Messages
June 09, 2022 09:30 ET | ASAPP
NEW YORK, June 09, 2022 (GLOBE NEWSWIRE) -- ASAPP, Inc., the AI Cloud company launched AutoCompose —a new AI Service that suggests the right responses for digital messaging agents, enabling up to...