Latest News and Press Releases

Melbourne, Australia, Feb. 18, 2025 (GLOBE NEWSWIRE) -- Contact centre leaders are being asked to do more than ever: reduce churn, improve compliance, and coach their teams to deliver amazing...

Report highlights the evolution of the communications platform and how generative AI and machine learning can provide businesses with a competitive edge.

The 2024 State of Disruption Report looks at the transition businesses are making from legacy solutions to modern cloud-based offerings.

SUNNYVALE, Calif., March 25, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer service, today announced the availability of its AssistGPT™ generative AI...

AVANT, a platform for IT decision-making and the nation’s premier Technology Services Distributor, announces significant improvements to Pathfinder 2.0.

CHICAGO, Aug. 15, 2023 (GLOBE NEWSWIRE) -- AVANT, a platform for IT decision-making and the nation’s premier Technology Services Distributor, today announced the appointment of Mike “Wolf”...

CHICAGO, April 25, 2023 (GLOBE NEWSWIRE) -- AVANT, a channel sales enablement company empowering the Trusted Advisor, today announced a series of new investments and initiatives that are designed to...

NORTH LITTLE ROCK, Ark., Feb. 21, 2023 (GLOBE NEWSWIRE) -- First Orion, the leading provider of branded communication solutions for businesses, today announces its integration with Amazon Connect,...

CHICAGO, Jan. 31, 2023 (GLOBE NEWSWIRE) -- AVANT, a platform for IT decision-making and the nation’s premier Technology Services Distributor, today announced more investments are being made in...

CHICAGO, Jan. 11, 2023 (GLOBE NEWSWIRE) -- AVANT, a platform for IT decision-making and the nation’s premier Technology Services Distributor, identified four ways channel partners can win new...