Enghouse Interactive Receives the 2018 Best Cloud Computing IT Project Platinum Contact Center Award
July 05, 2018 12:53 ET
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Enghouse Interactive
PHOENIX, July 05, 2018 (GLOBE NEWSWIRE) -- Ávoris, a Barceló Group company, along with its provider Telefónica and the technology of Enghouse Interactive, have been recognized for Best Cloud...
Calabrio Expands Omnichannel Data Capture and Analysis via New Integrations
June 26, 2018 09:00 ET
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Calabrio
MINNEAPOLIS, June 26, 2018 (GLOBE NEWSWIRE) -- Calabrio, a leading provider of customer engagement and analytics software, today released a new version of Calabrio ONE—an intelligent, fully...
Enghouse Interactive’s CCSP Provides Group of Gold Line with Flexible, Scalable Platform for Cloud Contact Center
May 22, 2018 08:45 ET
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Enghouse Interactive
PHOENIX, May 22, 2018 (GLOBE NEWSWIRE) -- Enghouse Interactive today announced that GL CloudConnect (GLCC), the enterprise division of the Group of Gold Line, has selected Enghouse Interactive...
Enghouse Interactive’s CCSP Platform Helps GCI Deliver Omni-channel Contact Center Capability in the Cloud
April 18, 2018 09:33 ET
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Enghouse Interactive
PHOENIX, April 18, 2018 (GLOBE NEWSWIRE) -- Enghouse Interactive, a leading developer of contact center software and services, today announced that gold partner, GCI, has implemented the Enghouse...
State of Louisiana Deploys Cloud Contact Center for Workforce Commission
March 21, 2018 08:30 ET
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Enghouse Interactive
PHOENIX, March 21, 2018 (GLOBE NEWSWIRE) -- Enghouse Interactive today announced that the Louisiana Workforce Commission (LWC) is the most recent state agency to leverage the State of Louisiana’s...
CoreDial Acquires Voice4Net To Bring Market-Leading Customer Engagement Capabilities to the Channel
February 12, 2018 09:56 ET
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CoreDial, LLC
Voice4Net's contact center offerings - combined with CoreDial's channel strategy - strongly positions the company in the $2.66 Billion North American CCaaS market BLUE BELL, PA, Feb. 12, 2018 ...
Veracity Networks Launches Cloud Contact Center Offering Powered By BroadSoft
April 05, 2017 08:00 ET
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BroadSoft, Inc.
GAITHERSBURG, Md., April 05, 2017 (GLOBE NEWSWIRE) -- BroadSoft, Inc. (NASDAQ:BSFT), a global unified communication as a service (UCaaS) and collaboration leader, announced today that Veracity...
BroadSoft Introduces Analytics-based Contact Center Software-as-a-Service
November 15, 2016 02:00 ET
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BroadSoft, Inc.
GAITHERSBURG, Md., Nov. 15, 2016 (GLOBE NEWSWIRE) -- BroadSoft, Inc. (NASDAQ:BSFT), a global unified communication as a service (UCaaS) leader, announced today the launch of CC-One, an...
BroadSoft Positioned By Gartner as a Visionary in Magic Quadrant for Contact Center as a Service, North America
November 01, 2016 10:30 ET
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BroadSoft, Inc.
GAITHERSBURG, Md., Nov. 01, 2016 (GLOBE NEWSWIRE) -- BroadSoft, Inc. (NASDAQ:BSFT), a global unified communication software as a service (UCaaS) leader, today announced it has been positioned by...
Avaya and HP to Deliver Expanded Communications Services to the Enterprise
August 26, 2014 06:00 ET
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Avaya Inc.
SANTA CLARA, CA--(Marketwired - Aug 26, 2014) - Avaya and HP (NYSE: HPQ) Enterprise Services (ES) today announced a multi-year agreement to offer cloud-based unified communications and contact...