Consumers Say No to Chatbot Silos in US and UK Survey
February 07, 2018 02:00 ET
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eGain Corporation
Independent survey of 3000 consumers by Chatbots.org reveals that lack of integration with human-assisted service is the biggest pain point in using virtual assistants SUNNYVALE, Calif. and NEWBURY,...
Seventy-Nine Percent of Diners Say Technology Improves Their Restaurant Experience
October 12, 2016 09:30 ET
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Toast
BOSTON, Oct. 12, 2016 (GLOBE NEWSWIRE) -- Seventy-nine percent of consumers agree that technology improves their restaurant experience, according to a survey conducted by Toast Restaurant POS, the...
The Customer is Always Right and the Customer Wants Cotton
July 16, 2014 08:00 ET
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Cotton Incorporated
New York, July 16, 2014 (GLOBE NEWSWIRE) -- According to the Cotton Incorporated Lifestyle
Monitor™ Survey, which has monitored consumer
shopping habits and preferences for two decades, 62% of...
Most U.S. Consumers Want the Option to Receive Paper Bills and Statements
August 01, 2013 08:00 ET
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Two Sides U.S., Inc.
CHICAGO, IL--(Marketwired - Aug 1, 2013) - As pressure to go paperless from banks, utilities, telecommunications companies and other service providers grows, a majority of U.S. consumers wants...