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Dublin, May 26, 2026 (GLOBE NEWSWIRE) -- The "CX Assurance for AI-Powered Contact Centers" report from Metrigy has been added to ResearchAndMarkets.com's offering. The report details how the...

Dublin, May 26, 2026 (GLOBE NEWSWIRE) -- The "Collaboration and Contact Center Security & Compliance in Healthcare" report from Metrigy has been added to ResearchAndMarkets.com's...

TTEC Digital signs strategic collaboration agreement with AWS to speed Amazon Connect adoption and deliver AI-powered contact center modernization.

TTEC announced AI Gateway, a new software solution by TTEC Digital designed to connect modern AI capabilities with legacy contact center infrastructure.

London & Paris, Feb. 27, 2026 (GLOBE NEWSWIRE) -- Tealium today announced a new integration with Diabolocom, enabling brands to power intelligent, personalised customer interactions across voice...

AI-powered simulations deliver on-demand, realistic practice and continuous skill-building, integrated into Centrical’s Performance Intelligence ecosystem.

Dublin, Jan. 09, 2026 (GLOBE NEWSWIRE) -- The "Cloud Contact Center Software Global Market Report 2025" has been added to ResearchAndMarkets.com's offering. The Cloud Contact Center Software...

Observe.AI today was recognized as a Leader in the IDC MarketScape: AI-Enabled Contact Center Workforce Engagement Management 2025-2026 Vendor Assessment.

San Diego, Dec. 04, 2025 (GLOBE NEWSWIRE) -- Tealium today announced its new integration capability with Amazon Connect, allowing global brands to power AI-driven, personalized customer experiences...

The SELECT Awards recognize organizations and leaders redefining frontline performance through innovation and people-first leadership.