Sanas Partners with Everise and Five9 to Strengthen Contact Center Ecosystem and Expand Agent-Focused AI Solutions
August 22, 2024 08:00 ET
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Sanas
PALO ALTO, Calif., Aug. 22, 2024 (GLOBE NEWSWIRE) -- Today, Sanas, the world’s first provider of Real-Time Accent Translation technology, announced an exclusive healthcare BPO industry partnership...
Contact Center Analytics Market Outlook 2024-2030: AI-Driven Insights Setting the Stage for Strong Growth, with Global Market Revenue Totalling $4.9 Billion by 2030
August 05, 2024 04:18 ET
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Research and Markets
Dublin, Aug. 05, 2024 (GLOBE NEWSWIRE) -- The "Contact Center Analytics - Global Strategic Business Report" report has been added to ResearchAndMarkets.com's offering.The global market for Contact...
Contact Center as a Service (CCaaS) Market Share Report: Worldwide CCaaS Seat Adoption Rate and Projections 2023-2028
August 02, 2024 11:22 ET
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Research and Markets
Dublin, Aug. 02, 2024 (GLOBE NEWSWIRE) -- The "Contact Center as a Service Worldwide Market Share Report 2024" has been added to ResearchAndMarkets.com's offering. The Contact Center as a Service...
Sidestepping Mercurial Economic Headwinds to Innovate in the North American Retail Contact Center Sector
July 15, 2024 04:13 ET
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Research and Markets
Dublin, July 15, 2024 (GLOBE NEWSWIRE) -- The "Sidestepping Mercurial Economic Headwinds to Innovate in the North American Retail Contact Center Sector" report has been added to ...
2024 Contact Center Workforce Engagement Management Market Share Report for 18 Vendors Including 88, Alvaria, ASC, Calabrio, Eleveo, Five9, Genesys, Mitel, NICE, OpenText, Playvox, Verint and Xarios
June 24, 2024 10:31 ET
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Research and Markets
Dublin, June 24, 2024 (GLOBE NEWSWIRE) -- The "2024 Contact Center Workforce Engagement Management Market Share Report" has been added to ResearchAndMarkets.com's offering. This Contact Center...
Sanas Unveils Free-Forever Noise Cancellation for Contact Center Agents Globally
June 05, 2024 08:00 ET
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Sanas
LAS VEGAS, June 05, 2024 (GLOBE NEWSWIRE) -- Today at Customer Contact Week (CCW), Sanas, provider of the world's first Real-Time Accent Translation technology, announced its newest product, Sanas...
Meaning Announces Partnership with Five9, Enabling Seamless Conversations and Improved Customer Experiences for Contact Centers
June 04, 2024 09:00 ET
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Meaning
Meaning has partnered with Five9, empowering organizations to enrich the customer experience by overcoming language barriers through generative AI.
South Africa Contact Centre Operations Report 2024 - Growing Number of International Businesses Outsourcing Call Centres to South Africa to Reduce Costs
May 16, 2024 08:06 ET
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Research and Markets
Dublin, May 16, 2024 (GLOBE NEWSWIRE) -- The "Contact Centre Operations Industry in South Africa" report has been added to ResearchAndMarkets.com's offering. This report on contact centre...
Cloud-Based Contact Center Market - Global Forecast to 2030, with Profiles of NICE, Genesys, Five9, Vonage, Talkdesk, 8x8, Cisco, Avaya, Serenova and Content Guru
May 06, 2024 04:23 ET
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Research and Markets
Dublin, May 06, 2024 (GLOBE NEWSWIRE) -- The "Cloud-Based Contact Center Market Based on by Solution, by Application, by Vertical, Regional Outlook - Global Forecast Up to 2030" report has been...
Coveo Introduces Two New Groundbreaking GenAI Business Applications and 15+ AI Innovations in the New Coveo Spring Release
March 28, 2024 09:00 ET
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Coveo Solutions Inc.
Innovations to Coveo’s Industry-Leading Enterprise AI Platform facilitate deployment of multi-channel enterprise-grade generative answering that delivers b