Xperigo Receives Shell “Culture: One Team” Award for Best-in-Class Service
August 31, 2023 10:01 ET
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Xperigo
MARKHAM, ONTARIO, Aug. 31, 2023 (GLOBE NEWSWIRE) -- Xperigo, the automotive industry’s leading provider of end-to-end customer experience management services, proudly announced that it was named the...
eGain Solve™ 2023 Ushers the Era of Knowledge Automation, Ignited by Generative AI
August 29, 2023 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., Aug. 29, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform provider for customer engagement automation, announced its Solve™ 23...
Contact Center Software Market - Global Forecast to 2028 - Increasing Investments in CCS Fuel Enhanced Customer Experiences and Propel Market Growth
August 25, 2023 09:18 ET
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Research and Markets
Dublin, Aug. 25, 2023 (GLOBE NEWSWIRE) -- The "Contact Center Software Market by Component (Solutions (Omnichannel Routing, Reporting & Analytics), Services), Organization Size, Deployment Mode,...
BFSI Contact Center Digital Transformation - Employee Experience (EX) is Crucial for Delivering CX
August 22, 2023 08:18 ET
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Research and Markets
Dublin, Aug. 22, 2023 (GLOBE NEWSWIRE) -- The "Contact Center Digital Transformation in the BFSI Industry: A Global Customer Perspective, 2023-2024" report has been added to ...
Cyber Acoustics Launches New Line of Contact Center Headsets
July 31, 2023 07:00 ET
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Cyber Acoustics, Inc.
VANCOUVER, Wash., July 31, 2023 (GLOBE NEWSWIRE) -- Cyber Acoustics, a leading manufacturer of reliable and affordable computer peripherals used in schools, businesses, and homes, today announced...
COPC Inc. Launches On-Demand Version of its High-Performance Management Techniques Training for Contact Centers
July 26, 2023 05:05 ET
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COPC Inc.
WINTERPARK, Fla., July 26, 2023 (GLOBE NEWSWIRE) -- COPC Inc., a global contact center and customer experience (CX) consulting firm, announces the on-demand availability of its popular COPC®...
eGain Partners with Talkdesk to Modernize Customer Service
July 20, 2023 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., July 20, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge platform for customer engagement, announced a partnership with Talkdesk®, Inc., a global...
Global Demand for Cloud Based Contact Center Market Size Will Surpass $55.12 Bn by 2028 at 22.6% CAGR | Zion Market Research
July 17, 2023 14:38 ET
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Zion Market Research
NEW YORK, United States, July 17, 2023 (GLOBE NEWSWIRE) -- Zion Market Research has published a new research report titled “Cloud Based Contact Center Market - Global Industry Perspective,...
North America Retail Contact Center Industry Research Report 2023 Featuring CallMiner, Clickatell, Facebook, Instagram, LINE, Twitter, & WhatsApp
June 16, 2023 05:38 ET
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Research and Markets
Dublin, June 16, 2023 (GLOBE NEWSWIRE) -- The "Retail Contact Center Growth Opportunities in North America - 2023" report has been added to ResearchAndMarkets.com's offering. This study is...
Worldwide Contact Center as a Service (CCaaS) Market Share Report 2023: Detailed Analysis of the Seat and Revenue Activity of 21 Leading and Contending CCaaS Competitors
June 13, 2023 09:23 ET
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Research and Markets
Dublin, June 13, 2023 (GLOBE NEWSWIRE) -- The "Contact Center as a Service Worldwide Market Share Report 2023"report has been added to ResearchAndMarkets.com's offering. The 2023 Contact Center...