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Customer Experience
Centrical Appoints Michael Ciancio as Chief Marketing Officer
March 25, 2025 08:00 ET
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Centrical
Ciancio joins Centrical as CMO, driving the company’s global marketing strategy to accelerate growth in workforce engagement and frontline performance.
SmarterBrands.AI Launches Easy AI for Businesses
March 18, 2025 09:04 ET
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Smarter Brands AI
Los Angeles, CA, March 18, 2025 (GLOBE NEWSWIRE) -- SmarterBrands.AI announced today the launch of its AI platform for businesses, an initiative able to automate critical yet often neglected tasks,...
Lowe’s employees ranked #1 in customer feedback among largest U.S. retailers, Chatmeter report finds
March 18, 2025 09:00 ET
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Chatmeter
Staff shortages, product shortages improved while discrimination complaints rose in 2024, AI-powered analysis of customer reviews found
Inspiro Wins Gold in 2025 Stevie Awards for Sales & Customer Service
March 17, 2025 11:00 ET
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Inspiro Relia, Inc.
Inspiro has been awarded a Gold Stevie® Award in the 2025 Sales and Customer Service Awards for its AI-enabled customer interaction analytics solution.
QuestionPro and MarketCulture Partner to Help Companies Drive Customer-Centricity and Business Growth
March 12, 2025 17:00 ET
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QuestionPro
SAN FRANCISCO, March 12, 2025 (GLOBE NEWSWIRE) -- QuestionPro, a global leader in online survey and research services, and MarketCulture, a leading provider of employee and customer engagement tools...
QuestionPro and MarketCulture Partner to Help Companies Drive Customer-Centricity and Business Growth
March 12, 2025 08:00 ET
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QuestionPro
SAN FRANCISCO, March 12, 2025 (GLOBE NEWSWIRE) -- QuestionPro, a global leader in online survey and research services, and MarketCulture, a leading provider of employee and customer engagement tools...
QuestionPro and MarketCulture Partner to Help Companies Drive Customer-Centricity and Business Growth
March 12, 2025 08:00 ET
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QuestionPro
SAN FRANCISCO, March 12, 2025 (GLOBE NEWSWIRE) -- QuestionPro, a global leader in online survey and research services, and MarketCulture, a leading provider of employee and customer engagement tools...
iQor CXBPO™ Redefines Customer Experience
March 10, 2025 14:29 ET
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iQor US Inc.
iQor CXBPO™ delivers AI-driven insights, human expertise, and analytics-led CX to grow revenue, retain customers, and optimize operations.
Centrical Wins Bronze Stevie® Award in 2025 Stevie Awards for Sales & Customer Service
March 06, 2025 08:00 ET
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Centrical
Centrical was recognized for its AI-powered Employee Performance Experience Platform, which enhances frontline engagement and performance.
MoneyHero Introduces Three-Click Travel Insurance Purchase in Singapore
March 04, 2025 08:00 ET
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MoneyHero Limited
SINGAPORE, March 04, 2025 (GLOBE NEWSWIRE) -- MoneyHero Limited (NASDAQ: MNY) (“MoneyHero” or the “Company”), a leading personal finance aggregation and comparison platform, as well as a digital...