Virdee Builds Execut
Virdee Builds Executive Team, Adds CEO and New VPs, to Capitalize on Market Momentum
May 14, 2024 09:00 ET | Virdee
Austin, TX, May 14, 2024 (GLOBE NEWSWIRE) -- Virdee, a leader in guest experience technology and check-in automation, today announced the appointment of Paul Pellman as the company’s first CEO....
eGain Announces Webinar on Gen AI for Service, Featuring Success Story from Leading Utility Client
May 02, 2024 06:30 ET | eGain Corporation
SUNNYVALE, Calif., May 02, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer service, today announced an online seminar on generative AI for customer...
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Command Alkon Unveils Next Phase of Enhancements to Global Customer Operations and Appointment of Andy Whitehouse-James
April 25, 2024 11:59 ET | Command Alkon Incorporated
BIRMINGHAM, Ala., April 25, 2024 (GLOBE NEWSWIRE) -- Command Alkon, the leading software and solutions provider for the heavy building materials industry, is thrilled to announce the next phase of...
Image 1: 81% of respondents unsubscribe from brands that send messages excessively
Optimove Insights Unveils its 2024 Insights Report on Marketing Fatigue: Consumer Perspectives
April 25, 2024 09:00 ET | Optimove
NEW YORK, April 25, 2024 (GLOBE NEWSWIRE) -- Optimove Insights, the analytical and research arm of Optimove, has released its latest report titled "The 2024 Optimove Insights Report on Marketing...
CAI Wins Bronze Stevie® Award for Best Use of Technology in Customer Service
April 23, 2024 09:00 ET | CAI
CAI announced it earned the bronze Stevie® Award for Best Use of Technology in Customer Service.
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Dansons Partners With Blitzz to Launch Live Video Repairs
April 17, 2024 09:00 ET | Blitzz
Dansons uses live video and augmented reality (AR) to service Dansons cooking equipment remotely
Exterro Hires Rick Valentine as New Chief Customer Officer
March 28, 2024 09:00 ET | Exterro, Inc.
PORTLAND, Ore., March 28, 2024 (GLOBE NEWSWIRE) -- Exterro, the leading provider of data risk management software solutions, today announced the appointment of Rick Valentine, an expert in...
Coveo Relevance Generative Answering
Coveo Introduces Two New Groundbreaking GenAI Business Applications and 15+ AI Innovations in the New Coveo Spring Release
March 28, 2024 09:00 ET | Coveo Solutions Inc.
Innovations to Coveo’s Industry-Leading Enterprise AI Platform facilitate deployment of multi-channel enterprise-grade generative answering that delivers b
Kognitiv Amplify
Kognitiv Launches AI-Native, Outcome-Based Kognitiv Amplify
March 27, 2024 10:10 ET | Kognitiv
Toronto, ON, March 27, 2024 (GLOBE NEWSWIRE) -- Kognitiv Corporation (“Kognitiv”) is thrilled to announce the addition of Kognitiv Amplify to its innovative omnichannel and omniaudience SaaS...
Unveiling the Future of Global CX; MCI Acquires Market Force Information, a Customer Experience Services Powerhouse
March 25, 2024 08:00 ET | MCI, LC
Global Business Process Outsourcing, MCI Acquires Premier CX Market Research firm, Market Force Information