SoundBite Communications
Revolutionary SoundBite Communications' Offering Brings Intelligence and Personalization to Cross-Channel Consumer Interactions
July 25, 2012 08:48 ET | SoundBite Communications, Inc.
BEDFORD, Mass., July 25, 2012 (GLOBE NEWSWIRE) -- According to the Forrester Research, Inc., January 2012 report entitled 2012 Customer Experience Predictions, the current state of multi-channel...
Coveo Earns SIIA CODiE Award for Best Relationship Management Solution
May 15, 2012 10:14 ET | Coveo
QUEBEC--(Marketwire - May 15, 2012) - Coveo today announced that it has won a 2012 SIIA CODiE Award for Best Relationship Management Solution. The Software & Information Industry Association...
A 360° View of the Customer Leads to Better Service and Higher Sales
April 06, 2010 11:00 ET | Aberdeen Group
BOSTON, MA--(Marketwire - April 6, 2010) - Most, if not all companies today recognize the importance of providing a true 360° view of the customer. According to a new research study Providing a...