Priori Expands Customer Advisory Board, Welcoming Legal Industry Leaders from Top Companies
August 27, 2024 09:00 ET
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Priori
Priori announced an expansion of its Customer Advisory Board (CAB) to include 10 new members across several key industries.
When Customers Have Questions, Spectrio’s New Video on Demand Tool Ensures Instant, Helpful Answers
August 27, 2024 08:00 ET
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Spectrio
TAMPA, Fla., Aug. 27, 2024 (GLOBE NEWSWIRE) -- Sales and service professionals now have video-on-demand tools from Spectrio that can optimize customer interactions by instantly launching messaging...
Sanas Partners with Everise and Five9 to Strengthen Contact Center Ecosystem and Expand Agent-Focused AI Solutions
August 22, 2024 08:00 ET
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Sanas
PALO ALTO, Calif., Aug. 22, 2024 (GLOBE NEWSWIRE) -- Today, Sanas, the world’s first provider of Real-Time Accent Translation technology, announced an exclusive healthcare BPO industry partnership...
MerchantE Expands OvationCXM Partnership by Adopting its Customer Experience Management (CXM) Solution
August 21, 2024 08:00 ET
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OvationCXM
OvationCXM, a global leader in customer experience management (CXM), today announced that MerchantE, a leading end-to-end digital commerce platform, expand
Progress Sitefinity Insight Certified as One of the Strongest CDPs for CMS and the Web by Customer Data Platform Institute
August 08, 2024 09:00 ET
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Progress Software Corporation
Progress today announced that Progress® Sitefinity Insight® CDP has been certified by the Customer Data Platform Institute as a RealCDP.
Acentra Health Names Brett Barton as Senior Vice President of Client Experience
July 23, 2024 09:44 ET
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Acentra Health
Acentra Health names Brett Barton as Senior Vice President (SVP) of Client Experience.
New Smart Communications Report Finds Nearly 80% of Consumers Want Companies to Disclose Generative AI Use
July 23, 2024 09:00 ET
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SMARTCOMMS SC LIMITED
Smart Communications research shows 80% of consumers want companies to disclose GenAI use, and 67% would switch if communication expectations aren't met.
New Smart Communications Report Finds Nearly 80% of Consumers Want Companies to Disclose Generative AI Use
July 23, 2024 09:00 ET
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SMARTCOMMS SC LIMITED
Smart Communications' 2024 report reveals 80% of consumers want companies to disclose GenAI use, and 67% would switch if expectations aren't met.
UPDATE – Spectrio’s New Menu Board App Streamlines, Simplifies Workflow For Updating Customer Messaging
July 22, 2024 14:00 ET
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Spectrio
Spectrio's Enhanced Centralized Management Platform And Tools Win Back Time For Any Business Using Digital Signage-Driven Menu Displays
Customer Experience Management Market Size to Reach US$ 47.83 Billion by 2032, AI & ML Enable More Personalized and Predictive Customer Experiences | Research by SNS Insider
July 19, 2024 13:11 ET
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SNS Insider pvt ltd
Pune, July 19, 2024 (GLOBE NEWSWIRE) -- Customer Experience Management Market Size Analysis: “According to a recent report of SNS Insider, The Customer Experience Management Market size was...