Aberdeen Releases New Report on the State of Retail Loyalty
March 09, 2011 10:00 ET
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Aberdeen Group
BOSTON, MA--(Marketwire - March 9, 2011) - The Retail and Banking team at Aberdeen Group, a Harte-Hanks Company (NYSE: HHS), recently published its 2011 report on Next Generation Customer Loyalty:...
State of Service Management 2011: Connecting the Service Enterprise to Revenue
October 12, 2010 11:00 ET
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Aberdeen Group
BOSTON, MA--(Marketwire - October 12, 2010) - The latest research report published by the Aberdeen Group, a Harte-Hanks Company (NYSE: HHS) entitled State of Service Management 2011: Achieving...
Customer Channel Preferences Are Driving Multi-Channel Marketing
June 10, 2010 11:00 ET
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Aberdeen Group
BOSTON, MA--(Marketwire - June 10, 2010) - One of the top pressures dictating multi-channel marketing decisions of retailers is consumer frustration with disjointed experiences across channels,...
Customer Data and Digital Consumerism Driving Cross-Channel Loyalty
April 22, 2010 11:00 ET
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Aberdeen Group
BOSTON, MA--(Marketwire - April 22, 2010) - The top pressure retail organizations face around cross-channel customer loyalty is the inability to capture customer data, according to the Aberdeen...
Customer Data and Digital Consumerism Driving Cross-Channel Loyalty
April 07, 2010 11:00 ET
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Aberdeen Group
BOSTON, MA--(Marketwire - April 7, 2010) - The top pressure retail organizations face around cross-channel customer loyalty is the inability to capture customer data, according to the Aberdeen...
A 360° View of the Customer Leads to Better Service and Higher Sales
April 06, 2010 11:00 ET
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Aberdeen Group
BOSTON, MA--(Marketwire - April 6, 2010) - Most, if not all companies today recognize the
importance of providing a true 360° view of the customer. According to a
new research study Providing a...
Predictive Analytics Delivers in Tough Times
March 18, 2010 11:00 ET
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Aberdeen Group
BOSTON, MA--(Marketwire - March 18, 2010) - In recent research on predictive analytics published by Aberdeen Group, a Harte-Hanks Company (NYSE: HHS), top performing companies achieved strong...
Service Revenue: a Top Goal for Chief Service Officers in 2010
February 11, 2010 11:00 ET
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Aberdeen Group
BOSTON, MA--(Marketwire - February 11, 2010) - The latest research report published by the Aberdeen Group, a Harte-Hanks Company
(NYSE: HHS) entitled The Chief Service Officer's Guide to...
Personalization-Driven Customer Loyalty Process Transformation High on the Agenda for Top Performing Online Commerce Organizations
November 12, 2009 10:00 ET
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Aberdeen Group
BOSTON, MA--(Marketwire - November 12, 2009) - The recession is turning the focus of online
commerce organizations away from overreliance on net new customer appeal
and towards maximizing existing...
![SoundBite Communications](/news-release/logo/214055/0/214055.jpg?lastModified=12%2F09%2F2016%2022%3A42%3A13&size=2)
COLLOQUY and SoundBite Communications to Host Webinar On New Strategies to Build Brand Loyalty and Profitable Customer Relationships
July 29, 2009 09:38 ET
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SoundBite Communications, Inc.
BEDFORD, Mass., July 29, 2009 (GLOBE NEWSWIRE) -- Over the past two years, marketers have successfully increased loyalty program memberships by 25 percent, yet active membership has remained flat....