Sanas Partners with Everise and Five9 to Strengthen Contact Center Ecosystem and Expand Agent-Focused AI Solutions
August 22, 2024 08:00 ET
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Sanas
PALO ALTO, Calif., Aug. 22, 2024 (GLOBE NEWSWIRE) -- Today, Sanas, the world’s first provider of Real-Time Accent Translation technology, announced an exclusive healthcare BPO industry partnership...
MEA Healthcare CRM Market Analysis Report 2024-2030 Featuring Microsoft, Cerner, IBM, SAP, Accenture, Zoho, hc1, LeadSquared, Salesforce, Veeva Systems, Talisma, Verint Systems, and Creatio
August 20, 2024 10:27 ET
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Research and Markets
Dublin, Aug. 20, 2024 (GLOBE NEWSWIRE) -- The "MEA Healthcare CRM Market Size, Share & Trends Analysis Report By Functionality, By Deployment Mode (On-premise, Cloud/Web-based), By End Use, By...
eGain releases “Knowledge Management for Dummies, eGain 2nd Special Edition” with John Wiley & Sons
August 14, 2024 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., Aug. 14, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the AI knowledge platform for customer service, today announced the release of “Knowledge Management For Dummies, eGain 2nd...
Rhonda Bosch Named Chief Customer Officer at AlayaCare, Emphasizing Customer-Centric Strategy
August 08, 2024 15:29 ET
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AlayaCare Inc.
AlayaCare has appointed Rhonda Bosch as Chief Customer Officer, reinforcing the company's commitment to customer-centric strategies.
Interactions Launches Task Orchestration, an AI-Powered Agent Assist Solution that Transforms Customer Experience and Operational Efficiency in Contact Centers
August 06, 2024 09:02 ET
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Interactions
Franklin, MA, Aug. 06, 2024 (GLOBE NEWSWIRE) -- Interactions, a pioneering force in Conversational AI for customer service, today launched its AI-powered agent assist solution, Task Orchestration,...
VizyPay Highlights New Offerings, Increased Savings for Merchants in Mid-Year Report
July 24, 2024 09:00 ET
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VizyPay
WAUKEE, Iowa, July 24, 2024 (GLOBE NEWSWIRE) -- VizyPay, the leading payment processing fintech serving small businesses in rural America, today announces its latest savings numbers and new...
Powering Excellence in Customer Service:
July 23, 2024 09:13 ET
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Interactions
Franklin, MA, July 23, 2024 (GLOBE NEWSWIRE) -- Franklin, MA, July 23, 2024 - Interactions, an innovating force in Conversational AI for customer service, today announced its client, Evergy won gold...
Aquant Named a 2024 CRM Top 100 Company in Customer Service, Marketing, and Sales by Destination CRM
July 23, 2024 09:00 ET
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Aquant
Aquant is proud to announce its recognition as one of the 2024 CRM Top 100 Companies in Customer Service.
Asia-Pacific Customer Experience Management Services Industry Report 2024 - Employee Experience and Disruptive Digital Technologies Drive Customer Experience Investments
July 17, 2024 04:16 ET
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Research and Markets
Dublin, July 17, 2024 (GLOBE NEWSWIRE) -- The "Growth Opportunities in Customer Experience Management Services, Asia-Pacific, 2024" report has been added to ResearchAndMarkets.com's offering.The...
Virginia529 Selects eGain AI Knowledge to Elevate Customer and Advisor Experience
June 14, 2024 06:30 ET
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eGain Corporation
eGain announced that Virginia529 has selected eGain Knowledge Hub™ to enhance customer service with robust knowledge management and improved consistency.