Het onderzoek van KMWorld toont een immens onbenut potentieel op het gebied van hedendaags kennisbeheer voor ondernemingen.
April 18, 2023 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., April 18, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), het toonaangevende kennisplatform voor klantbetrokkenheid, maakte vandaag de bevindingen van een...
Una encuesta de KMWorld muestra el potencial sin explotar de la gestión del conocimiento moderno en toda la empresa
April 18, 2023 06:30 ET
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eGain Corporation
SUNNYVALE, California, April 18, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), la principal plataforma de conocimiento para la fidelización del cliente ha anunciado hoy los datos de una...
Il sondaggio KMWorld indica un enorme potenziale non sfruttato per la moderna gestione della conoscenza in tutta l'azienda
April 18, 2023 06:30 ET
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eGain Corporation
SUNNYVALE, California, April 18, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), la principale piattaforma di conoscenza per l'interazione con i clienti, ha annunciato in data odierna i...
Umfrage von KMWorld zeigt enormes ungenutztes Potenzial für modernes Wissensmanagement im gesamten Unternehmen
April 18, 2023 06:30 ET
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eGain Corporation
SUNNYVALE, Kalifornien, April 18, 2023 (GLOBE NEWSWIRE) -- Die eGain Corporation (NASDAQ: EGAN), die führende Wissensplattform für Kundenansprache, hat heute die Ergebnisse einer Umfrage von KMWorld...
KMWorld Survey Shows Huge Untapped Potential for Modern Knowledge Management Across the Enterprise
April 18, 2023 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., April 18, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge platform for customer engagement, today announced the findings from a KMWorld survey....
Freshworks Embeds Generative AI to Help Customer Support, Sales and Marketing Teams Improve Quality and Efficiency
March 22, 2023 08:00 ET
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Freshworks Inc
SAN MATEO, Calif., March 22, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) today announced new GPT-based conversational enhancements to Freshworks’ natively-built AI powered assistant,...
Sinch Named Adobe Digital Experience Technology Partner of the Year—Customer Journeys
March 21, 2023 11:00 ET
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Sinch AB
LAS VEGAS and STOCKHOLM, Sweden – MARCH 21, 2023 – Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced it has...
KoinWorks Levels Up Customer Support Using Freshworks Solutions, Resulting in Higher CSAT Scores
March 20, 2023 23:30 ET
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Freshworks Inc
JAKARTA, Indonesia, March 21, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) announced today that Indonesian financial technology startup, KoinWorks, has increased customer satisfaction...
Concentrix Customer Feedback Management Platform Recognized as a Strong Performer by Independent Research Firm
March 20, 2023 17:01 ET
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Concentrix
NEWARK, Calif., March 20, 2023 (GLOBE NEWSWIRE) -- Concentrix Corporation (NASDAQ: CNXC), a leading global provider of customer experience (CX) solutions and technology, announced today it has been...
Freshworks Expands Leadership Team with Strategic Hires Focused on Customer Experience and Go to Market Growth
March 07, 2023 08:00 ET
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Freshworks Inc
SAN MATEO, Calif., March 07, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) today announced the addition of three new senior vice presidents to the go-to-market leadership team to capture...