Concentrix Ranked Among the World’s 25 Best Workplaces by Great Place to Work and Fortune magazine
October 13, 2022 09:28 ET
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Concentrix
NEWARK, Calif., Oct. 13, 2022 (GLOBE NEWSWIRE) -- Concentrix Corporation (Nasdaq: CNXC), a leading global provider of customer experience (CX) solutions and technologies, announced today that it has...
eGain named a Representative Vendor in the 2022 Gartner® Market Guide for Customer Service Knowledge Management Systems
October 03, 2022 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., Oct. 03, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform provider for customer engagement automation, today announced that it...
QuestionPro Launches New Reputation Monitoring & Analysis Tool
September 29, 2022 09:00 ET
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QuestionPro
AUSTIN, Texas, Sept. 29, 2022 (GLOBE NEWSWIRE) -- QuestionPro, a global leader in online survey and research services today announced it has launched CX Reputation, an all-in-one platform for...
The Daniel Group Announces Its Annual CX Client Conference
September 17, 2022 09:00 ET
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The Daniel Group
CHARLOTTE, N.C., Sept. 17, 2022 (GLOBE NEWSWIRE) -- The Daniel Group, a leading Customer Experience consulting firm, announces the theme of its annual client conference, Dollars & Sense: What's...
Material Acquires Srijan Technologies to Strengthen Technology and Global Delivery Capabilities
September 15, 2022 09:00 ET
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Material
LOS ANGELES, Sept. 15, 2022 (GLOBE NEWSWIRE) -- Leading customer experience transformation company, Material, today announced that it has acquired Srijan Technologies, a renowned global digital...
Concentrix Earns Another Leader Recognition in Highly Competitive Customer Experience Management Market
September 08, 2022 16:47 ET
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Concentrix
NEWARK, Calif., Sept. 08, 2022 (GLOBE NEWSWIRE) -- Concentrix Corporation (Nasdaq: CNXC), a leading global provider of customer experience (CX) solutions and technologies, continues to earn its...
eGain Connects with IBM Watson Assistant for Smarter Service
September 07, 2022 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., Sept. 07, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge automation platform provider for customer engagement, today announced the availability...
Freshworks Reports Second Quarter 2022 Results
August 02, 2022 16:06 ET
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Freshworks Inc
Second quarter revenue grew 37% year-over-year, 40% adjusting for constant currencyNet dollar retention rate of 111% in the second quarter, 115% adjusting for constant currency SAN MATEO, Calif.,...
Freshworks Helps Businesses Deliver More Delightful Customer Experiences with a New Integration with Google’s Business Messages
July 27, 2022 08:00 ET
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Freshworks Inc
Freshchat conversational messaging capabilities expand to Google’s Business Messages as customers engage on Google Maps and Google Search to seek out support SAN MATEO, Calif., July 27, 2022 (GLOBE...
Concentrix Closes Acquisition of ServiceSource, a Global B2B Digital Sales Company
July 20, 2022 16:15 ET
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Concentrix
NEWARK, Calif., July 20, 2022 (GLOBE NEWSWIRE) -- Concentrix Corporation (Nasdaq: CNXC), a leading global provider of customer experience (CX) solutions and technologies, has closed its recently...