Customers Name Coveo Best Enterprise Search Vendor for the Third Consecutive Year in SoftwareReviews' 2023 Emotional Footprint Report
July 27, 2023 08:00 ET
|
Coveo
MONTREAL and SAN FRANCISCO, July 27, 2023 (GLOBE NEWSWIRE) -- Coveo Solutions Inc (TSX:CVO), a leader in AI platforms that transform digital experiences with intelligent search, recommendations, 1:1...
Freshworks to Announce Second Quarter 2023 Financial Results on August 1, 2023
July 06, 2023 08:00 ET
|
Freshworks Inc
SAN MATEO, Calif., July 06, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) will announce its financial results for the second quarter ended June 30, 2023 following the close of market on...
SANDSIV and IAM Partner to Speed CX Adoption in the Caribbean
July 06, 2023 03:00 ET
|
SandSIV Switzerland Ltd.
ZURICH, Switzerland, July 06, 2023 (GLOBE NEWSWIRE) -- SANDSIV, a leading provider of CX and Voice of Customer technology, has established a strategic partnership with Island Analytics &...
Frame AI Announces New Product Features that Streamline Privacy Compliance and Minimize Costs of Customer Service Requests
June 27, 2023 10:15 ET
|
Frame AI
NEW YORK, June 27, 2023 (GLOBE NEWSWIRE) -- Frame AI, the leading AI-powered, customer intelligence platform, announced today the availability of new product features focused on Enterprise use...
eGain Launches One-of-a-Kind Pilot Program for Generative AI
June 27, 2023 06:30 ET
|
eGain Corporation
SUNNYVALE, Calif., June 27, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI Knowledge platform for customer engagement automation, today announced the launch of a unique...
QuestionPro Acquires PathosAI, Ushers in New Era of Understanding, Predicting & Influencing Customer Emotion
June 21, 2023 07:00 ET
|
QuestionPro
AUSTIN, Texas, June 21, 2023 (GLOBE NEWSWIRE) -- QuestionPro, a global leader in survey and research, data and insights services, today announced it has acquired PathosAI - a platform that uses AI...
eGain Launches First-of-Its-Kind Knowledge Academy to Create Global Community of Modern Knowledge Management Practitioners
June 21, 2023 06:30 ET
|
eGain Corporation
SUNNYVALE, Calif., June 21, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI Knowledge platform for customer engagement automation, today announced the launch of the eGain®...
FICX Research Study: Just 18% of Americans Say Customer Service is Improving
June 07, 2023 14:00 ET
|
FICX
SAN FRANCISCO, June 07, 2023 (GLOBE NEWSWIRE) -- FICX, a leading provider of digital consumer service technology, today released the results of new survey research on consumer experience and...
SANDSIV and P31 Experience unite to transform customer experiences in Nigeria
June 07, 2023 04:56 ET
|
SandSIV Switzerland Ltd.
ZURICH, Switzerland , June 07, 2023 (GLOBE NEWSWIRE) -- SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, has entered into a...
CX Technology Company FICX Appoints Danitza Johnson as Regional Vice President of Sales - West
May 24, 2023 12:00 ET
|
FICX
SAN FRANCISCO, May 24, 2023 (GLOBE NEWSWIRE) -- FICX, a leading provider of digital self-service and agent collaboration technology, announced today that it appointed Danitza Johnson as Regional...