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AI knowledge thought leaders and practitioners to convene at eGain Solve 2024
October 15, 2024 06:30 ET | eGain Corporation
eGain announces Solve 2024 conference to explore AI knowledge for customer service, set for October 29-30 in Chicago.
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Paytronix Appoints Jeff Hindman as New CEO; Founder Andrew Robbins Becomes Executive Chairman
July 18, 2023 08:00 ET | Paytronix Systems Inc.
NEWTON, Mass., July 18, 2023 (GLOBE NEWSWIRE) -- Paytronix, the leader in guest engagement for restaurants and convenience stores, today announced that industry veteran and current Paytronix Board...
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Paytronix Looks to the Future of Guest Engagement
January 31, 2023 09:00 ET | Paytronix Systems Inc.
NEWTON, Mass., Jan. 31, 2023 (GLOBE NEWSWIRE) -- With a bold new look and feel, Paytronix, the leader in guest engagement for restaurants and convenience stores, today signaled to the industry that...
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eGain announces 2021 EMEA Partner Award winners
December 31, 2021 13:19 ET | eGain Corporation
SUNNYVALE, Calif., Dec. 31, 2021 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced the winners of the eGain...
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Cellcard and Evolving Systems are Shortlisted for Prestigious Engage Award 2021
October 19, 2021 09:00 ET | Evolving Systems, Inc.
ENGLEWOOD, Colo., Oct. 19, 2021 (GLOBE NEWSWIRE) -- Leading Cambodian mobile communications service provider, Cellcard, and leader in real-time digital engagement solutions and services, Evolving...
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Caribbean Operator Digicel Deploys Evolving Systems’ Evolution Platform on Microsoft Azure for CVM Campaign Management Program
October 08, 2020 09:31 ET | Evolving Systems, Inc.
ENGLEWOOD, Colo., Oct. 08, 2020 (GLOBE NEWSWIRE) -- Evolving Systems, Inc. (NASDAQ: EVOL), a leader in real-time digital engagement solutions and services, is proud to announce that its fully...
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Chatbots Rank Dead Last in Customer Satisfaction as Digital Service Demand Grows Amid COVID-19
July 29, 2020 06:30 ET | eGain Corporation
SUNNYVALE, Calif., July 29, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that chatbots ranked at the bottom among digital...
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US Financial Services Giant Leverages eGain Virtual Assistant to Automate Customer Engagement across Service and Sales
July 20, 2020 06:30 ET | eGain Corporation
SUNNYVALE, Calif., July 20, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that a financial services client is leveraging its...
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eGain Adds Google’s Business Messages support to its Messaging Hub
July 16, 2020 06:30 ET | eGain Corporation
SUNNYVALE, Calif., July 16, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced its support for Google’s Business Messages for...
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eGain Reimagines Conversational Customer Engagement with eGain Messaging Hub™
June 16, 2020 06:30 ET | eGain Corporation
BYOB™ Architecture Harmonizes Messaging Across Bots and Agents SUNNYVALE, Calif., June 16, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of digital-first, omnichannel...