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eGain Launches AI Agent for Contact Center, Revolutionizing Service Performance eGain launches AI Agent for Contact Centers, enhancing agent performance and customer satisfaction by enabling all agents to assist like experts.

eGain to Showcase AI Knowledge Innovations and Best Practices at Stuttgart KM Days 2024 eGain announces that it is a Gold Sponsor for the 20th Knowledge Management Days Conference, being held November 19-20, 2024, in Stuttgart, Germany.

eGain Announces Game-Changing Enhancements to its AI Knowledge Platform at Solve 24 eGain announces game-changing enhancements to its AI Knowledge Platform at its Solve 24 conference in Chicago.