Versaterm CallTriage Addresses High Non-Emergency Call Volumes, Staffing Shortages Using Conversational AI Intelligent non-emergency call handling supports faster responses by reducing long hold times for community members and easing emergency line overload.

Versaterm Launches Softphone Emergency Call Handling Solution For NG9-1-1 Compliance OTTAWA, Sept. 14, 2023 (GLOBE NEWSWIRE) -- Versaterm Public Safety, a global public safety solutions leader, has launched its new softphone solution for emergency call handling, Versaterm Komand911...