Boosting Customer and Employee Happiness with AI that Helps Break Record Sales: Freshworks' AI-driven Software Revolutionizes Customer Support at Monos
January 03, 2024 08:00 ET
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Freshworks Inc
Monos leverages Freshworks customer service solutions to deflect 80% of customer queries and decrease resolution time by 150% with bots and self-service.
即時送貨平台 Lalamove 採用多項 Freshworks 產品，以提高亞洲及拉丁美洲地區的銷售效率
November 20, 2023 21:00 ET
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Freshworks Inc
香港, Nov. 21, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH)，今日宣布其領先的即時送貨平台客戶 Lalamove 採用 Freshdesk™ 和 Freshsales™，為數千名消費者與業務合作夥伴帶來個人化體驗。Lalamove...
On-Demand Delivery Platform Lalamove Adopts Multiple Freshworks Products to Improve Sales Efficiency in Asia and LATAM
November 20, 2023 21:00 ET
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Freshworks Inc
HONG KONG, Nov. 21, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), today announced that its customer Lalamove, the leading on-demand delivery platform in Hong Kong, uses Freshdesk™ and...
KoinWorks Levels Up Customer Support Using Freshworks Solutions, Resulting in Higher CSAT Scores
March 20, 2023 23:30 ET
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Freshworks Inc
JAKARTA, Indonesia, March 21, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) announced today that Indonesian financial technology startup, KoinWorks, has increased customer satisfaction...
Yulu Bikes Invests in Real-Time Customer Support with Freshworks Software
October 11, 2022 00:30 ET
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Freshworks Inc
BENGALURU, India, Oct. 11, 2022 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), a software company empowering the people who power businesses, today announced that Yulu Bikes, the largest Micro...
Splashtop Partners with Freshworks to Release New Remote Support Integration
January 14, 2020 08:00 ET
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Splashtop Inc.
San Jose, Calif., Jan. 14, 2020 (GLOBE NEWSWIRE) -- Splashtop Inc., the worldwide leader in remote access, collaboration, and remote support solutions, has integrated with Freshworks to bring a...