Genesys Selects Coveo for Salesforce to Facilitate Exceptional Customer Engagement the KCS Way
December 16, 2015 08:00 ET
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Coveo
SAN MATEO, CA and QUEBEC, QC--(Marketwired - December 16, 2015) -
Coveo, a recognized leader in intelligent search, today announced that Genesys, a leading provider of omnichannel customer...
Genesys to Acquire Leading Cloud-Based Customer Engagement Solution Provider SoundBite Communications
May 20, 2013 16:08 ET
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SoundBite Communications, Inc.
DALY CITY, Calif. and BEDFORD, Mass., May 20, 2013 (GLOBE NEWSWIRE) -- Genesys, a leading provider of customer engagement and contact center solutions, today announced it signed a definitive agreement...
VoiceXML Forum Announces New Board Leadership
August 14, 2012 11:00 ET
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VoiceXML Forum
NEW YORK, NY--(Marketwire - Aug 14, 2012) - Today at SpeechTEK, the VoiceXML Forum, a global industry trade organization chartered to promote and accelerate the adoption of VoiceXML-based...