Broadcom Unveils the Industry’s First Open AIOps Platform Delivering a New Level of Full-Stack Observability for Hybrid Clouds
December 01, 2020 08:00 ET
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Broadcom Inc.
SAN JOSE, Calif., Dec. 01, 2020 (GLOBE NEWSWIRE) -- Broadcom Inc. (NASDAQ:AVGO) today announced the availability of the latest generation of AIOps from Broadcom, an open platform with artificial...
Ushur Taps Insurance Industry Veterans for Leadership Team
November 19, 2020 09:00 ET
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Ushur
SANTA CLARA, Calif., Nov. 19, 2020 (GLOBE NEWSWIRE) -- Ushur, the no-code platform for customer engagement, today announced that Meredith Barnes-Cook and Janeen Blanton have joined as Head of Global...
Parascript to Deliver Adaptive, Intelligent Automation with NTT DATA Services
November 17, 2020 08:00 ET
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Parascript
Longmont, CO, Nov. 17, 2020 (GLOBE NEWSWIRE) -- Parascript, which provides document analysis software processing over 100 billion documents each year, announced today that it will provide...
Conversica Announces Virtual Assistant-Powered Website Chat for Free, Disrupting the Chatbot Market
October 20, 2020 08:00 ET
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Conversica
FOSTER CITY, Calif., Oct. 20, 2020 (GLOBE NEWSWIRE) -- Conversica, Inc., the leader in Intelligent Virtual Assistants helping organizations attract, acquire and grow customers at scale, announced...
ISG Partners with Rainbird to Help Enterprises Automate Complex Decision-Making
September 21, 2020 06:00 ET
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Information Services Group, Inc.
LONDON, Sept. 21, 2020 (GLOBE NEWSWIRE) -- Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, said today its ISG Automation business is...
Kate Gingras joins Ushur as Vice President of Strategic Accounts
August 28, 2020 08:00 ET
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Ushur
SANTA CLARA, Calif., Aug. 28, 2020 (GLOBE NEWSWIRE) -- Ushur, the Intelligent Automation company, today announced that Kate Gingras, JD, has joined as Vice President of Strategic Accounts. Gingras...
ISG to Release Study on Intelligent Automation for Enterprise Customers
August 13, 2020 09:00 ET
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Information Services Group, Inc.
STAMFORD, Conn., Aug. 13, 2020 (GLOBE NEWSWIRE) -- Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining the...
Symphony, a SYKES company Joins Forces With Jacada as Newest Global Consulting Partner
July 23, 2020 08:15 ET
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Jacada
ATLANTA, July 23, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a pioneer of intelligent customer service automation, has announced its newest strategic partner, Symphony, a SYKES company, a global...
Intelligent Automation in the Contact Center the Topic of ISG Smartalks™ Webinar
July 21, 2020 12:06 ET
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Information Services Group, Inc.
Stamford, Connecticut, July 21, 2020 (GLOBE NEWSWIRE) -- Intelligent automation strategies for managing contact centers and leveraging data will be explored by experts from ISG, Re:infer, IPsoft and...
FortressIQ and Blue Prism Team Up to Accelerate Enterprise Automation
June 17, 2020 09:00 ET
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FortressIQ
SAN FRANCISCO, June 17, 2020 (GLOBE NEWSWIRE) -- FortressIQ, the company delivering end-to-end process insights for the modern enterprise, and Blue Prism, a global leader in Robotic Process...