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Multinational Fleet Management Company Selects eGain Knowledge Hub™ to Power Digital-First Customer Service
September 20, 2022 06:30 ET | eGain Corporation
SUNNYVALE, Calif., Sept. 20, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform provider for customer engagement automation, today announced that...
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Leading International Airline Selects eGain Knowledge Hub™ to Elevate Customer Service
September 15, 2022 06:30 ET | eGain Corporation
SUNNYVALE, Calif., Sept. 15, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform for customer engagement automation, today announced that a leading...
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eGain Connects with IBM Watson Assistant for Smarter Service
September 07, 2022 06:30 ET | eGain Corporation
SUNNYVALE, Calif., Sept. 07, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge automation platform provider for customer engagement, today announced the availability...
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eGain Solve™ Conference Ushers the Renaissance of Knowledge to Empower Agents and Serve Customers
August 31, 2022 06:30 ET | eGain Corporation
SUNNYVALE, Calif., Aug. 31, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform provider for customer engagement automation, announced eGain Solve™...
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Allegiance, a Cigna Company, selects eGain for knowledge-powered digital engagement
August 30, 2022 06:30 ET | eGain Corporation
SUNNYVALE, Calif., Aug. 30, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge automation platform provider for customer engagement, today announced that Allegiance...
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eGain Knowledge Hub™ Connects with Microsoft SharePoint™ to Unleash Business Value from Content
July 19, 2022 09:30 ET | eGain Corporation
SUNNYVALE, Calif., July 19, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform for customer engagement automation, today announced that its...
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Contact Center Agents Struggle with Traditional Desktop tools to Handle Customer Queries, Survey Finds
June 14, 2022 06:30 ET | eGain Corporation
SUNNYVALE, Calif., June 14, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform for customer engagement automation, today announced findings from a...
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eGain Knowledge Hub™ Now Available for Cisco Webex Contact Center
June 10, 2022 14:01 ET | eGain Corporation
SUNNYVALE, Calif., June 10, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced that its award-winning...
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eGain Reimagines Omnichannel Customer Engagement with Conversational Automation, Augmented Agents, and Full-Spectrum Analytics
October 15, 2019 12:00 ET | eGain Corporation
SUNNYVALE, Calif., Oct. 15, 2019 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today announced major enhancements to its eGain Solve™...
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eGain named in KMWorld 100 List for the 13th year
March 11, 2019 06:30 ET | eGain Corporation
Recognized for its next-gen knowledge management solution, fronted by virtual assistance and guided by reasoning SUNNYVALE, Calif. and NEWBURY, United Kingdom, March 11, 2019 (GLOBE NEWSWIRE) --...